Job Description: Here’s what makes this role and our culture exciting:

• Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
• Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
• Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
• Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.

• Base Pay Range: $15.00 - $25.00/hr

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Responsibilities: What You’ll Do:

Your day-to-day will be engaging and varied!

• Open, review, and sort incoming mail by client and audit program.
• Prepare, process, and review medical records—both physical and electronic—for scanning and distribution.
• Collaborate with internal teams and providers via email to resolve issues.
• Handle return mail, audit letters, and outgoing correspondence.
• Operate office equipment, troubleshoot workflow issues, and meet productivity and quality standards.
• Maintain trackers and ensure HIPAA compliance.

Qualifications: What We’re Looking For:

• Experience and Education: High school diploma (or equivalent) required. Previous experience in healthcare, medical records, or document processing is a plus.
• Skills: Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential.
• Work Ethic : Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
• Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.

What You’ll Gain:

At EXL Health, we invest in our people with benefits and opportunities that make a difference:

• Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
• Collaboration: Be part of a close-knit, supportive team that values your contributions.
• Work-Life Balance : Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
• Recognition: Your efforts won’t go unnoticed—we celebrate achievements and foster a culture of appreciation.

Ready to Make a Difference?

If you’re enthusiastic about process improvement, healthcare, and being part of a team that’s shaping the future, this role is for you! Apply now and take the next step in your career with EXL Health.

EXL Health – Where Your Work Makes an Impact Every Day.

• The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.