High-paying customer service jobs in Pittsfield
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
We found 41 high-paying for you in Pittsfield, Pittsfield, MA. These Customer Service jobs pay well, with salaries between $39,492 to $100,774 per year. Popular roles include Customer Service Representative, Member Services Representative, and Support Specialist. Based on current job listings, companies are looking for skills like phone etiquette, front desk management, hospitality, organizational skills, hotel experience, and guest services.
Job title
Updated Nov 14, 2026
Job title
Pittsfield, MA
Massachusetts
Job openings (Pittsfield)
Senior Support Specialist
Pittsfield
$100,774
per year
Massachusetts
$84,210
per year
Support Specialist
Pittsfield
$98,008
per year
Massachusetts
$59,370
per year
Senior Recovery Specialist
Pittsfield
$28.05
per hour
Massachusetts
$23.14
per hour
Member Services Representative
Pittsfield
$22.84
per hour
Massachusetts
$18.93
per hour
Customer Experience Coordinator
Pittsfield
$21.55
per hour
Massachusetts
$21.81
per hour
Customer Service Representative
Pittsfield
$19.94
per hour
Massachusetts
$20.36
per hour
Recovery Specialist
Pittsfield
$18.18
per hour
Massachusetts
$21.37
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Senior Support Specialist
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Please refer to the employers job description for complete details.
Senior support specialists handle complex technical issues, guiding junior staff and implementing solutions. They ensure high service quality and contribute to process improvements. Advanced technical knowledge, leadership skills and problem-solving are essential.
Senior Support Specialist jobs take 22 days on average from job posting to starting date. Currently, 13% of job openings offer remote or hybrid positions and 6% of job openings are part-time roles.
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Pittsfield
$100,774 per yearMassachusetts
$84,210 per year -
Support Specialist
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Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.
Support Specialist jobs take 43 days on average from job posting to starting date. Currently, 27% of job openings are part-time roles.
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Pittsfield
$98,008 per yearMassachusetts
$59,370 per yearSkills
- Software troubleshooting
- Microsoft Office
- Windows
- English
- Customer support
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Senior Recovery Specialist
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Please refer to the employers job description for complete details.
Senior Recovery Specialists handle complex account recoveries, guiding junior staff to resolve outstanding issues efficiently. They analyze situations and suggest best practices. Leadership, strong negotiation skills, and persistence are key traits.
Currently, 43% of job openings are part-time roles.
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Pittsfield
$28.05 per hourMassachusetts
$23.14 per hour -
Member Services Representative
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Please refer to the employers job description for complete details.
Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.
Member Services Representative jobs take 34 days on average from job posting to starting date. Currently, 41% of job openings are part-time roles.
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Pittsfield
$22.84 per hourMassachusetts
$18.93 per hourSkills
- Administrative experience
- Microsoft Excel
- Communication skills
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Customer Experience Coordinator
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Customer Experience Coordinators enhance customer interactions, manage feedback, and implement service improvements. Experience in customer relations, problem-solving skills, and strategic communication are key.
Customer Experience Coordinator jobs take 39 days on average from job posting to starting date. Currently, 33% of job openings are part-time roles.
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Pittsfield
$21.55 per hourMassachusetts
$21.81 per hour -
Customer Service Representative
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Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
Customer Service Representative jobs take 59 days on average from job posting to starting date. Currently, 52% of job openings are part-time roles.
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Pittsfield
$19.94 per hourMassachusetts
$20.36 per hourSkills
- Communication skills
- Customer service
- English
-
Recovery Specialist
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Please refer to the employers job description for complete details.
Recovery specialists focus on re-establishing service for clients by troubleshooting and resolving issues. Strong problem-solving skills, technical knowledge and interpersonal abilities are essential in this role.
Recovery Specialist jobs take 61 days on average from job posting to starting date. Currently, 21% of job openings are part-time roles.
See jobsAverage pay
Pittsfield
$18.18 per hourMassachusetts
$21.37 per hour