High-paying customer service jobs in Springfield
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
We found 273 high-paying for you in Springfield, Springfield, MA. These Customer Service jobs pay well, with salaries between $18.44 to $21.46 per hour. Popular roles include Customer Service Representative, Front Desk Agent, and Recovery Specialist. Based on current job listings, companies are looking for skills like phone etiquette, front desk management, hospitality, organizational skills, hotel experience, and guest services.
Job title
Updated Oct 18, 2026
Job title
Springfield, MA
Massachusetts
Job openings (Springfield)
Customer Experience Specialist
Springfield
$51,204
per year
Massachusetts
$42,484
per year
Recovery Specialist
Springfield
$21.46
per hour
Massachusetts
$21.34
per hour
Support Specialist
Springfield
$20.89
per hour
Massachusetts
$22.52
per hour
Front Desk Agent
Springfield
$20.17
per hour
Massachusetts
$19.96
per hour
Customer Service Representative
Springfield
$18.57
per hour
Massachusetts
$20.26
per hour
Parking Attendant
Springfield
$18.44
per hour
Massachusetts
$18.73
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Experience Specialist
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Please refer to the employers job description for complete details.
Customer experience specialists enhance client interactions by addressing issues, improving service delivery and analyzing feedback to recommend enhancements. Strong communication, analytical abilities and a customer-focused mindset are essential in this role.
Customer Experience Specialist jobs take 45 days on average from job posting to starting date. Currently, 19% of job openings are part-time roles.
See 6 jobsAverage pay
Springfield
$51,204 per yearMassachusetts
$42,484 per yearSkills
- Communication skills
- English
- Customer service
-
Recovery Specialist
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Please refer to the employers job description for complete details.
Recovery specialists focus on re-establishing service for clients by troubleshooting and resolving issues. Strong problem-solving skills, technical knowledge and interpersonal abilities are essential in this role.
Recovery Specialist jobs take 63 days on average from job posting to starting date. Currently, 24% of job openings are part-time roles.
See 26 jobsAverage pay
Springfield
$21.46 per hourMassachusetts
$21.34 per hour -
Support Specialist
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Please refer to the employers job description for complete details.
Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.
Support Specialist jobs take 45 days on average from job posting to starting date. Currently, 24% of job openings are part-time roles.
See 22 jobsAverage pay
Springfield
$20.89 per hourMassachusetts
$22.52 per hourSkills
- Software troubleshooting
- Microsoft Office
- Windows
- English
- Customer support
-
Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
See 27 jobsAverage pay
Springfield
$20.17 per hourMassachusetts
$19.96 per hourSkills
- English
- Communication skills
- Customer service
-
Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
Customer Service Representative jobs take 61 days on average from job posting to starting date. Currently, 48% of job openings are part-time roles.
See 185 jobsAverage pay
Springfield
$18.57 per hourMassachusetts
$20.26 per hourSkills
- Communication skills
- Customer service
- English
-
Parking Attendant
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Please refer to the employers job description for complete details.
Parking Attendants manage vehicle parking, provide customer assistance, and ensure safety regulations compliance. Customer service skills, physical stamina, and ability to work independently are needed.
Parking Attendant jobs take 84 days on average from job posting to starting date. Currently, 57% of job openings are part-time roles.
See 7 jobsAverage pay
Springfield
$18.44 per hourMassachusetts
$18.73 per hour