High-paying customer service jobs in Waltham
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
We found 934 high-paying for you in Waltham, Waltham, MA. These Customer Service jobs pay well, with salaries between $41,407 to $143,137 per year. Popular roles include Customer Service Representative, Front Desk Agent, and Customer Success Manager. Based on current job listings, companies are looking for skills like phone etiquette, front desk management, hospitality, organizational skills, hotel experience, and guest services.
Job title
Updated Nov 12, 2026
Job title
Waltham, MA
Massachusetts
Job openings (Waltham)
Customer Service Manager
Waltham
$143,137
per year
Massachusetts
$74,263
per year
Customer Success Manager
Waltham
$90,203
per year
Massachusetts
$102,597
per year
Senior Support Specialist
Waltham
$71,372
per year
Massachusetts
$84,210
per year
Support Specialist
Waltham
$57,860
per year
Massachusetts
$59,369
per year
Desktop Support Technician
Waltham
$23.89
per hour
Massachusetts
$25.48
per hour
Front Desk Agent
Waltham
$21.20
per hour
Massachusetts
$20.00
per hour
Customer Service Representative
Waltham
$20.74
per hour
Massachusetts
$20.36
per hour
Greeter
Waltham
$17.61
per hour
Massachusetts
$18.72
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Manager
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Please refer to the employers job description for complete details.
Customer service managers oversee service teams, analyze performance metrics and implement improvements, ensuring high-quality, consistent support. Leadership skills, strategic planning and customer service expertise are essential in this role.
Customer Service Manager jobs take 30 days on average from job posting to starting date. Currently, 4% of job openings are part-time roles.
See jobsAverage pay
Waltham
$143,137 per yearMassachusetts
$74,263 per yearSkills
- Customer service
- Communication skills
- English
-
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.
Customer Success Manager jobs take 36 days on average from job posting to starting date. Currently, 46% of job openings offer remote or hybrid positions and 1% of job openings are part-time roles.
See jobsAverage pay
Waltham
$90,203 per yearMassachusetts
$102,597 per yearSkills
- Communication skills
- Account management
- Analysis skills
-
Senior Support Specialist
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Please refer to the employers job description for complete details.
Senior support specialists handle complex technical issues, guiding junior staff and implementing solutions. They ensure high service quality and contribute to process improvements. Advanced technical knowledge, leadership skills and problem-solving are essential.
Senior Support Specialist jobs take 22 days on average from job posting to starting date. Currently, 15% of job openings offer remote or hybrid positions and 6% of job openings are part-time roles.
See jobsAverage pay
Waltham
$71,372 per yearMassachusetts
$84,210 per year -
Support Specialist
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Please refer to the employers job description for complete details.
Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.
Support Specialist jobs take 43 days on average from job posting to starting date. Currently, 27% of job openings are part-time roles.
See jobsAverage pay
Waltham
$57,860 per yearMassachusetts
$59,369 per yearSkills
- Software troubleshooting
- Microsoft Office
- Windows
- English
- Customer support
-
Desktop Support Technician
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Please refer to the employers job description for complete details.
Desktop support technicians assist users with technical issues related to hardware and software, troubleshoot and provide solutions efficiently while maintaining user satisfaction. Technical expertise, patience and strong communication skills are essential in this role.
Desktop Support Technician jobs take 37 days on average from job posting to starting date. Currently, 26% of job openings are part-time roles.
See jobsAverage pay
Waltham
$23.89 per hourMassachusetts
$25.48 per hourSkills
- Software troubleshooting
- Windows
- Microsoft Office
- Desktop support
- Computer networking
-
Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
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Waltham
$21.20 per hourMassachusetts
$20.00 per hourSkills
- English
- Communication skills
- Customer service
-
Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
Customer Service Representative jobs take 59 days on average from job posting to starting date. Currently, 52% of job openings are part-time roles.
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Waltham
$20.74 per hourMassachusetts
$20.36 per hourSkills
- Communication skills
- Customer service
- English
-
Greeter
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Please refer to the employers job description for complete details.
Greeters welcome visitors or customers, ensuring a positive initial experience, and provide information and direct inquiries appropriately. Strong interpersonal skills, a welcoming attitude, and enthusiasm for service are essential in this role.
Greeter jobs take 51 days on average from job posting to starting date. Currently, 49% of job openings are part-time roles.
See jobsAverage pay
Waltham
$17.61 per hourMassachusetts
$18.72 per hour