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- JASCO PRODUCTS COMPANY LLCOklahoma City, OK
- Full-time
- Monday to Friday
- Consumer Care Specialists serve our customers with excellence by striving always to exceed expectations while providing technical support for our products.
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Job Post Details
CALL CENTER TECH SPECIALIST
Job details
Pay information not provided
Full-time
Monday to Friday
Oklahoma City, OK
Full job description
Jasco is looking for Consumer Care Specialists that want to go above and beyond for our customers!
The shift is 9:00 am-6:00 pm, Monday through Friday.
- Consumer Care Specialists serve our customers with excellence by striving always to exceed expectations while providing technical support for our products.
- In this role, you will handle customer phone calls and help troubleshoot problems, answer general questions, and resolve all other consumer issues.
- As a specialist, you will receive training on all Jasco’s products; including things such as universal remotes, antennas, timers, and home automation devices.
- Consumer Care Specialists also act as a platform for customers to give feedback about our products and help make improvements to products, packaging, and manuals.
- A high school diploma or equivalent is required.
- A minimum of 1 year of previous customer service/call center experience is required.
- Fluent in Spanish is a plus
- Working knowledge of consumer electronics.
- Ability to use Microsoft Excel.
- Must be able to lift and carry products, chairs, returns, and office supplies as needed.
Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer.
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