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Job Post Details

Senior Bike Mechanic (Rider Support Technician) - job post

Velofix
San Jose, CA 95138
$22 - $25 an hour - Full-time

Job details

Pay

  • $22 - $25 an hour

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed

Benefits

Pulled from the full job description

  • Tools provided
  • Paid time off
  • Employee discount
  • Dental insurance
  • Flexible schedule

Full job description

About the Role:

Velofix is seeking an experienced Senior Bike Mechanic to join our team. This role is much more than a traditional bike mechanic—it's about representing our brand, providing exceptional service, and encouraging people to ride more.

As a mobile bike technician, you’ll be on the road with our state-of-the-art Mobile Bike Shop, visiting customers at their homes, workplaces, and events. You’ll perform bike servicing and repairs, new bike deliveries, and promote Velofix at local happenings—all while ensuring a premium customer experience.

Key Responsibilities:

  • Operate and maintain your Mobile Bike Shop van
  • Perform bike repairs, tune-ups, and fittings
  • Engage directly with customers in the field, delivering outstanding service
  • Make equipment or part deliveries as needed
  • Support and represent Velofix at local events
  • Communicate clearly and professionally with customers and internal teams
  • Manage daily schedules and service logs

What We Offer:

  • Top 10% Industry Pay: We benchmark compensation to ensure you’re among the best-paid in the market
  • 100% of Gratuities: Any customer tips are yours to keep
  • Employee Discounts: Enjoy special pricing on top brands and products
  • Tools & Uniforms Provided: We set you up with everything you need to succeed
  • Flexible Scheduling: Part-time and full-time shifts with weekend availability
  • Supportive Team Environment: Our internal support team is always ready to help you troubleshoot or handle logistics
  • Medical and Dental Benefits

What You Bring:

  • Strong mechanical knowledge of bicycles and cycling equipment
  • A passion for cycling and a genuine desire to talk with people about it
  • Self-motivated and dependable, with a strong sense of ownership and accountability
  • A positive, professional, and team-first attitude
  • Excellent communication and problem-solving skills
  • Willingness to work occasional evenings or weekends (with advance notice)
  • Prior experience as a bicycle mechanic or technician is a must

Ready to roll with us?
If you're looking for a role where you can make an impact, work independently, and grow within a purpose-driven brand—Velofix might be the perfect fit.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

License/Certification:

  • Driver's License (Required)

Work Location: In person

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