Retail customer service representative salary in United States

The average salary for a Retail Customer Service Representative is $14.85 per hour in the United States. This figure is based on 4k salaries taken from job postings on Indeed in the past 36 months, last updated on September 6, 2026.

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Retail Customer Service Representative salaries typically range between a low of $11.82 and a high of $18.66 per hour, depending on experience, location, and the hiring company.

Some of the highest-paying cities for Retail Customer Service Representative include Austin, TX at $16.82 per hour, Las Vegas, NV at $15.68 per hour, and Memphis, TN at $15.57 per hour.

Based on recent job postings on Indeed, some of the top-paying companies for Retail Customer Service Representative include Debt Collection ($300,000 per year) and Feldstein Jewelers ($108,160 per year).