United States

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Dispatcher

dispatcher

Dispatchers

Planet Ford Spring, TX

Saladworks

Class A

Phoenix Security Hawaii

PROPER GROUP INTERNATIONAL

Los Angeles City Attorney

City of Los Angeles

California ISO

MERCOR

fedx

Freight Union

Sallyport Global

City Of Santa Clara

American Airlines

Furep LLC

Modesto Irrigation District

Belt Railway Company of Chicago

Metropolitan Water Reclamation District of Greater Chicago

Avangrid

City of Idaho Falls

CITY OF MILPITAS

DVHR Stock LLC

Imperial Irrigation District

CITY OF SANTA MONICA

California Department of Water Resources

Tacoma Public Utilities

DVL Express

City of Tacoma

Mission Support Alliance

Massachusetts Bay Transportation Authority

MB Global Logistics Inc.

CITY HOME

United States Steel

CITY OF REDWOOD CITY

Cargo Transport Alliance LLC

Contra Costa County

City of San Mateo

County of Santa Clara

Macomb County, MI

ForeFlight

City of Oakland, CA

City of Oakland

City of Menlo Park

Altex Logistics Inc

Herzog

SoCalGas

Cityblock Health

CITY OF PASADENA

United Airlines

PacifiCorp

TAS Aéro recrutement

ND Energy Services

Nicholas Air

SILVICOM INC

Portland Public Schools (Maine)

Seattle Housing Authority

Northern Energy Services

CITY OF CLAREMORE

Pacific Gas and Electric

San Mateo County Transit District

Southwest Airlines

C1 Transportation

CITY OF SOUTH SAN FRANCISCO

Norfolk Southern

City of Homestead

Bradsby Group

City of Seattle

Quixote Studios

Star Transportation PA, Inc.

JetBlue

East Bay Regional Park District

Metra

CPKC

Delaware River Port Authority

Fleet Repair Solutions

Crane Service Inc

County of Sonoma (CA)

Tailored Management

Richmond Police Department

Bremerton School District

BNSF Railway

Union Pacific

Hohl Industrial Services, Inc

Lucky World Inc

Danbury Hyundai

Tri-State Generation & Transmission

Edmonds School District

County of Marin, CA

Clay Lacy Aviation

El Clasificado

PECO

King County Sheriff's Office

Santa Clara Valley Transportation Authority

County of San Mateo

West Coast Logistics

Community Transit

BAE Systems USA

Dispatchers create and optimize delivery and transportation routes for professional drivers. They coordinate logistics with drivers and customers to ensure efficient, on-time deliveries. Dispatchers manage the following tasks:

Use mapping software to develop routes

To ensure that drivers deliver or pick up shipments on time, dispatchers use mapping software and logistics programs to plan routes. They consider customer schedules, road conditions and loading or unloading times as they develop the most efficient routes. Dispatchers typically share these routes with drivers electronically.

Serve as a liaison between drivers and customers

Dispatchers serve as intermediaries between drivers and customers, often relaying messages from one to the other. They often communicate customers’ delivery or pickup instructions to drivers and provide updates about drivers’ timelines to customers.

Monitor drivers’ locations

To do their jobs efficiently, dispatchers must know driver locations at all times. They rely on Global Positioning System (GPS) devices and computer programs to assess drivers’ whereabouts. They then use this information to plan routes, update customers or advise drivers about upcoming issues.

Resolve logistical problems quickly

Delivery drivers often encounter delays and other issues while completing their routes, which can lead to scheduling conflicts. Dispatchers help drivers address concerns such as construction, weather and heavy traffic. They use GPS and other applications to assess the severity and propose alternate routes or other solutions.

Develop a thorough understanding of the area

To create efficient routes and resolve unexpected issues quickly, dispatchers need an in-depth understanding of the area where their drivers and customers operate. They need to know major thoroughfares, height and weight restrictions and typical road conditions based on the time of day.

Build relationships with drivers and customers

To do their jobs well, dispatchers must build trust and develop relationships with drivers and customers. When dispatchers have strong relationships with their colleagues, drivers and customers can accept and manage delays and schedule changes more easily.

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Dispatcher salary in United States, 2026

How much does a Dispatcher make in the United States?

Average base salary

Dispatcher job openings in United States

Highest paying companies for Dispatcher in United States

Highest paying cities for Dispatchers near United States

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Senior Dispatcher