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    • Coordinate with housekeeping and maintenance.
    • Process payments and issue room keys.
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    • Greet the guests and take all food and beverage orders.
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    • Providing excellent customer service to our guests and visitors.
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Resume Resources:

Front Desk Agent
201 Hutchinson Avenue, Columbus, OH 43235
$16 - $17 an hour
Part-time, Full-time

Job details

$16 - $17 an hour
Opportunities for advancement, Flexible schedule
Part-time, Full-time
Weekends as needed
201 Hutchinson Avenue, Columbus, OH 43235

Full job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!


Benefits:

  • Competitive pay
  • Flexible scheduling
  • Supportive team environment
  • Opportunity for advancement


Responsibilities:

  • Greet and assist guests during arrival and departure
  • Process payments and issue room keys
  • Respond promptly to guest questions and concerns
  • Coordinate with housekeeping and maintenance
  • Maintain accurate reservation records


REQUIREMENTS

  • High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends

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