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BlueWater Federal Solutions logo
Network Specialist - Customer Outreach
3990 East Broad Street, Columbus, OH 43213
$50,000 - $55,000 a year
Full-time

Job details

Here’s how the job details align with your profile.

Pay

$50,000 - $55,000 a year

Job type

Full-time

Benefits

Pulled from the full job description
Employee stock purchase plan
Health insurance
401(k) matching
Vision insurance
Dental insurance
Life insurance

Full job description

Overview:
BlueWater Federal is seeking a Customer Service Specialist to support DISA operations in the Columbus, OH area. The Customer Service Specialist will be responsible for initial customer interactions and follow through of service orders.
Responsibilities:
  • Initial customer interactions and follow through of service orders.
  • Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications service request.
  • Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry.
  • Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.
Qualifications:
  • Active Secret clearance or the ability to obtain one.
  • 2+ years of military experience in communications or a related technical field, 2+ years in an accredited technical training program with at least 1 year of experience in communications or a related field, or 2+ years of experience in communications or a related technical field.

We offer a competitive health and wellness benefits package, including medical, dental, and vision coverage. Our competitive compensation package includes generous 401k matching, employee stock purchase program, and life insurance options, and time off with pay. Salary range: 50-55K

BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.
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