Customer Service Managers for hire in Baltimore, MD

Indeed Smart Sourcing matches you with quality talent in Baltimore, MD to make your hiring faster and simpler.

  • Ready to work now

    66,489

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Leadership
    13%
    Communication Skills
    10%
    Time Management
    7%
  • Education level

    Bachelor's degree
    44%
    High school diploma or GED
    37%
    Associate's degree
    10%
  • Years of experience

    More than 10 years
    70%
    6-10 years
    30%
  • Current company

    • Five Below
    • TJ Maxx
    • Starbucks
  • Time at current job

    2-5 years
    50%
    Less than a year
    17%
    1-2 years
    17%

Browse Indeed's database of 66,489 profiles for Customer Service Managers in Baltimore, MD

Last updated: Oct 25, 2026

Customer Service Manager: Cost of hiring?

  • Common salary in Baltimore, MD: $55,127 yearly
  • Typical salaries range from $44,975 – $67,571 yearly

*Indeed data (US)

  • Operations Manager

    Rosedale, Maryland

    Licenses & certifications

    Driver's LicenseNon-CDL Class CForklift Certification

    Skills

    Communication SkillsLeadershipAnalysis SkillsTime ManagementOrganizational SkillsStrategic Planning
  • Store Manager

    Baltimore, Maryland

    Licenses & certifications

    Food Safety CertificationLifeguard ExperienceFirst Aid CertificationLifeguard TrainingDriver's LicenseServsafe Certification+1 more

    Skills

    Time ManagementBarista ExperienceLeadershipCommunication SkillsOrganizational SkillsAnalysis Skills
  • Customer Service Manager

    Baltimore, Maryland

    Licenses & certifications

    First Aid CertificationDriver's LicenseCPR

    Skills

    Organizational SkillsTime ManagementCommunication SkillsLeadershipAnalysis SkillsWorkforce Development
  • Service Manager

    Gwynn Oak, Maryland

    Licenses & certifications

    Passenger EndorsementFirst Aid CertificationDriver's LicenseNon-CDL Class CCPRMotorcycle License

    Skills

    Communication SkillsLeadershipOrganizational SkillsAssistant Manager ExperienceMechanic ExperienceAnalysis Skills
  • Store Manager

    Baltimore, Maryland

    Licenses & certifications

    Guard CardFirst Aid CertificationCPR

    Skills

    Time ManagementCommunication SkillsLeadershipHeavy LiftingPricingSecurity
  • Sales Manager

    Glen Burnie, Maryland

    Licenses & certifications

    Certified Compensation ProfessionalCertified Project ManagerSenior Professional in Human ResourcesForklift CertificationPallet Jack CertificationProfessional in Human Resources

    Skills

    Time ManagementAssistant Manager ExperienceLeadershipPersonal Assistant ExperiencePresentation SkillsStrategic Planning

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service manager role?

The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service managers tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and time management.

What licenses or certifications are common for customer service managers?

Common licenses or certifications for customer service managers include: Driver's License, CPR and First Aid Certification.

What are some job titles related to customer service managers?

According to Indeed's Smart Sourcing data, job titles related to customer service managers include: store manager, acting store manager and retail store manager.

What level of education is common for a customer service manager?

Bachelor's degree is the most common level of education for a customer service manager in Baltimore, MD, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service manager?

Most customer service managers have 20 years of professional experience.

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