Customer Service Managers for hire in Baltimore, MD

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  • Ready to work now

    64,721

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Leadership12%
    Communication Skills11%
    Organizational Skills8%
  • Education level

    High school diploma or GED56%
    Bachelor's degree29%
    Associate's degree11%
  • Years of experience

    1-2 years2%
    3-5 years4%
    6-10 years22%
  • Current company

    Food Lion
    ACE UNIFORM
    Ahold Delhaize(GIANT)
  • Time at current job

    Less than a year16%
    1-2 years22%
    2-5 years41%

Browse Indeed's database of 64,721 profiles for Customer Service Managers in Baltimore, MD

Last updated: Jul 26, 2026

Customer Service Manager: Cost of hiring?

  • Common salary in Baltimore, MD: $55,110 yearly
  • Typical salaries range from $46,139$65,825 yearly

*Indeed data (US)

  • Customer Service Specialist

    Gwynn Oak, Maryland

    Licenses & certifications

    Real Estate SalesLeadershipReal Estate LicenseDriver's LicensePracticing Real EstateNon-CDL Class C

    Skills

    Presentation SkillsProduct ManagementSupervising ExperienceOrganizational SkillsPublic SpeakingCommunication Skills
  • Senior Customer Service Rep/Dispatcher

    Baltimore, Maryland

    Licenses & certifications

    CPIBartender LicenseServsafe Food Handler CertificationTIPSDriver's LicenseCPR

    Skills

    Communication SkillsHost/Hostess ExperienceLeadershipAnalysis SkillsSupervising ExperienceOrganizational Skills
  • Store Manager

    Baltimore, Maryland

    Licenses & certifications

    Lifeguard ExperienceFirst Aid CertificationLifeguard TrainingPest Control LicenseDriver's LicenseCPR

    Skills

    Product ManagementAssistant Manager ExperienceOrganizational SkillsCommunication SkillsStrategic PlanningAnalysis Skills
  • Clinical Customer Service Coordinator

    Parkville, Maryland

    Licenses & certifications

    Certified Medication AideCPR

    Skills

    Supervising ExperienceCommunication SkillsLeadershipAnalysis SkillsCustomer ServiceCustomer Support
  • Store Manager

    Pikesville, Maryland

    Licenses & certifications

    Child Development Associate CertificationDriver's License

    Skills

    Communication SkillsSupervising ExperienceLeadershipMicrosoft PowerpointMicrosoft WordMicrosoft Excel
  • Store manager

    Baltimore, Maryland

    Licenses & certifications

    Driver's LicenseNon-CDL Class C

    Skills

    LeadershipAssistant Manager ExperienceSupervising ExperienceTime ManagementOrganizational SkillsCommunication Skills

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service manager role?

The average time to fill a customer service manager role is 23 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service managers tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.

What licenses or certifications are common for a customer service manager?

Common licenses or certifications for customer service managers include: Driver's License, CPR and First Aid Certification.

What are some job titles related to customer service managers?

According to Indeed’s Smart Sourcing data, job titles related to customer service managers include: store manager, clinical customer service coordinator and CSR - customer service representative.

What level of education is common for a customer service manager?

High school diploma or GED is the most common level of education for a customer service manager in Baltimore, MD, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service manager?

Most customer service managers have 18 years of professional experience.

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