Customer-Service-Managers for hire in Columbia, MD
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94,005
candidates
Resume updated in last 6 months
Most popular skills
Leadership12%Communication Skills10%Time Management7%Education level
Bachelor's degree40%High school diploma or GED30%Associate's degree23%Years of experience
More than 10 years80%3-5 years10%6-10 years10%Current company
Giant Food
Harris Teeter
Macy's
Time at current job
2-5 years50%More than 5 years33%1-2 years17%
Browse Indeed's database of 94,005 profiles for Customer-Service-Managers in Columbia, MD
Last updated: Sep 30, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Columbia, MD: $56,598 yearly
- Typical salaries range from $51,539 – $62,155 yearly
*Indeed data (US)
Customer Service Manager
Baltimore, Maryland
Licenses & certifications
First Aid CertificationDriver's LicenseCPRSkills
Organizational SkillsTime ManagementCommunication SkillsLeadershipWorkforce DevelopmentExecutive LeadershipCustomer Service Manager
Columbia, Maryland
Licenses & certifications
RHIAFirst Aid CertificationMedical Coding CertificationDriver's LicenseTIPSAHIMA+1 moreSkills
Strategic PlanningLeadershipCommunication SkillsAccountingOrganizational Strategy FormulationManagerial Strategic PlanningAssistant Customer Service Manager
Rockville, Maryland
Licenses & certifications
Child Development Associate CertificationTeaching CertificationDriver's LicenseServsafeFood Handler CertificationSkills
LeadershipAssistant Manager ExperienceCommunication SkillsPayrollClient Relationship ManagementCustomer Relationship ManagementCustomer Relations Manager
Pasadena, Maryland
Licenses & certifications
AEDProperty & Casualty LicenseFirst Aid CertificationDriver's LicenseCPRServsafe+2 moreSkills
Host/Hostess ExperienceFrench CuisineAmerican CuisineLeadershipPersonal Assistant ExperienceOrganizational SkillsSales and Customer Experience Manager
Laurel, Maryland
Skills
Organizational SkillsPresentation SkillsLeadershipTime ManagementPersonal Assistant ExperienceSchedule ManagementCustomer Support Associate
Laurel, Maryland
Skills
LeadershipTime ManagementClient Relationship ManagementManaging Customer AccountsCustomer ServiceManaging Client Accounts
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer-service-managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and time management.
What licenses or certifications are common for customer-service-managers?
Common licenses or certifications for customer-service-managers include: Driver's License, Food Handler Certification and Servsafe.
What are some job titles related to customer-service-managers?
According to Indeed's Smart Sourcing data, job titles related to customer-service-managers include: sales and customer experience manager, master certified customer relations manager / rental car manager / reconditioning specialist and customer service manager flagship (csm) /mod.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Columbia, MD, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer-service-managers have 17 years of professional experience.
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