Customer Service Managers for hire in Washington, DC
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102,155
candidates
Resume updated in last 6 months
Most popular skills
- Leadership
- 12%
- Communication Skills
- 11%
- Organizational Skills
- 7%
Education level
- High school diploma or GED
- 37%
- Bachelor's degree
- 33%
- Associate's degree
- 19%
Years of experience
- More than 10 years
- 60%
- 1-2 years
- 20%
- 3-5 years
- 10%
Current company
H&M
Wells Fargo Bank
Sprouts Farmers Market
Time at current job
- 2-5 years
- 71%
- Less than a year
- 14%
- More than 5 years
- 14%
Browse Indeed's database of 102,155 profiles for Customer Service Managers in Washington, DC
Last updated: Oct 25, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Washington, DC: $68,084 yearly
- Typical salaries range from $36,443 – $127,195 yearly
*Indeed data (US)
CSM Customer Service Manager
Hyattsville, Maryland
Licenses & certifications
Driver's LicenseNon-CDL Class CServsafe CertificationFood Handler CertificationSkills
Time ManagementCommunication SkillsOrganizational SkillsLeadershipAssistant Manager ExperienceFront DeskCustomer Service Manager (CSM)
Alexandria, Virginia
Licenses & certifications
DrivingDriver's LicenseSkills
LeadershipTime ManagementOrganizational SkillsCommunication SkillsUpsellingSuggestive SellingStore Manager
Fort Washington, Maryland
Licenses & certifications
Driver's LicenseSkills
LeadershipTime ManagementCommunication SkillsOrganizational SkillsTeam LeadershipTeam DevelopmentOperations Manager (Parttime)
Bladensburg, Maryland
Licenses & certifications
Driver's LicenseSix Sigma Green BeltSkills
Analysis SkillsLeadershipBudgeting SoftwareOrganizational SkillsCommunication SkillsWarehouse Supervisor ExperienceRetail Store Manager
Washington, District of Columbia
Licenses & certifications
Property & Casualty LicenseDriver's LicenseSkills
Analysis SkillsLeadershipOrganizational SkillsTime ManagementInventory ControlInventory ManagementCustomer Service Manager
Alexandria, Virginia
Licenses & certifications
Certified Project ManagerDriver's LicenseSkills
LeadershipCommunication SkillsProject CoordinationStakeholder EngagementStakeholder ManagementRequirements Gathering
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, Servsafe Certification and CPR.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: store manager, retail store manager and customer service manager (csm).
What level of education is common for a customer service manager?
High school diploma or GED is the most common level of education for a customer service manager in Washington, DC, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 12 years of professional experience.
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