Customer-Service-Managers for hire in Springfield, MA
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25,710
candidates
Resume updated in last 6 months
Most popular skills
Communication Skills11%Leadership11%Organizational Skills9%Education level
High school diploma or GED45%Bachelor's degree40%Associate's degree15%Years of experience
More than 10 years90%3-5 years10%Current company
Dollar General
A&S Innersprings USAAdvance Auto Parts
Time at current job
2-5 years44%Less than a year22%More than 5 years22%
Browse Indeed's database of 25,710 profiles for Customer-Service-Managers in Springfield, MA
Last updated: Oct 5, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Springfield, MA: $59,651 yearly
- Typical salaries range from $48,213 – $73,803 yearly
*Indeed data (US)
Store Manager
Agawam, Massachusetts
Licenses & certifications
Class DFood Safety CertificationDriver's LicenseServsafeSkills
Communication SkillsLeadershipAssistant Manager ExperienceAnalysis SkillsTime ManagementOrganizational SkillsDirector of Customer Experience
Longmeadow, Massachusetts
Licenses & certifications
Driver's LicenseSkills
Communication SkillsTime ManagementLeadershipOrganizational SkillsStrategic PlanningAnalysis SkillsCustomer Service Manager
Chicopee, Massachusetts
Licenses & certifications
Driver's LicenseSkills
Communication SkillsLeadershipOrganizational SkillsTime ManagementMaterials HandlingSpanishGeneral Store Manager
Springfield, Massachusetts
Licenses & certifications
Guard CardFood Safety CertificationFirearms LicenseDriver's LicenseArmed Security LicenseForklift Certification+2 moreSkills
Assistant Manager ExperienceCommunication SkillsLeadershipAnalysis SkillsJust-In-TimeTime ManagementStore Manager
Holyoke, Massachusetts
Licenses & certifications
Driver's LicenseSkills
LeadershipCommunication SkillsOrganizational SkillsCustomer ServiceCustomer SupportManagementStore Manager
Chicopee, Massachusetts
Licenses & certifications
Customer ServiceServsafe Food Manager CertificationCertified Medical AssistantNon-CDL Class CServsafeSkills
Analysis SkillsCommunication SkillsPublic SpeakingProduct ManagementTime ManagementOrganizational Skills
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 29 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer-service-managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: communication skills, leadership and organizational skills.
What licenses or certifications are common for customer-service-managers?
Common licenses or certifications for customer-service-managers include: Driver's License, Servsafe and CPR.
What are some job titles related to customer-service-managers?
According to Indeed's Smart Sourcing data, job titles related to customer-service-managers include: store manager, service manager and customer service manager (csm).
What level of education is common for a customer service manager?
High school diploma or GED is the most common level of education for a customer service manager in Springfield, MA, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer-service-managers have 16 years of professional experience.
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