Customer-Service-Managers for hire in Springfield, MA
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24,772
candidates
Resume updated in last 6 months
Most popular skills
Leadership13%Communication Skills12%Organizational Skills9%Education level
High school diploma or GED59%Associate's degree20%Bachelor's degree11%Years of experience
3-5 years2%6-10 years18%More than 10 years80%Current company
Dollar general
Pride
Stop and Shop Supermarket
Time at current job
Less than a year15%1-2 years17%2-5 years24%
Browse Indeed's database of 24,772 profiles for Customer-Service-Managers in Springfield, MA
Last updated: Aug 19, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Springfield, MA: $57,904 yearly
- Typical salaries range from $46,701 – $71,795 yearly
*Indeed data (US)
Store Manager
Chicopee, Massachusetts
Licenses & certifications
LVNClass D SecurityFirst Aid CertificationDriver's LicenseCPRNon-CDL Class C+2 moreSkills
LeadershipOrganizational SkillsCommunication SkillsSupervising ExperienceProduct ManagementAnalysis SkillsGeneral Store Manager
Springfield, Massachusetts
Licenses & certifications
Guard CardFood Safety CertificationFirearms LicenseDriver's LicenseArmed Security LicenseForklift Certification+2 moreSkills
Assistant Manager ExperienceCommunication SkillsSupervising ExperienceLeadershipAnalysis SkillsJust-In-TimeOffice Manager
Springfield, Massachusetts
Licenses & certifications
First Aid CertificationCertified Apartment ManagerDriver's LicenseReal Estate LicenseCertified Property ManagerCPR+1 moreSkills
Supervising ExperienceLeadershipCommunication SkillsTime ManagementDental TerminologyOrganizational SkillsStore Manager
Westfield, Massachusetts
Licenses & certifications
Class DAEDFood Safety CertificationFirst Aid CertificationDriver's LicenseCPR+2 moreSkills
LeadershipCommunication SkillsSupervising ExperienceStrategic PlanningMicrosoft Outlook CalendarPresentation SkillsStore Manager
Chicopee, Massachusetts
Licenses & certifications
Servsafe Food Manager CertificationCertified Medical AssistantNon-CDL Class CServsafeSkills
Analysis SkillsCommunication SkillsPublic SpeakingProduct ManagementTime ManagementBusiness CoachingAssistant Manager
Springfield, Massachusetts
Licenses & certifications
Driver's LicenseCNASkills
LeadershipCommunication SkillsSupervising ExperienceAssistant Manager ExperienceOrganizational SkillsCustomer Service
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 28 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer-service-managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.
What licenses or certifications are common for a customer service manager?
Common licenses or certifications for customer-service-managers include: Driver's License, CPR and First Aid Certification.
What are some job titles related to customer-service-managers?
According to Indeed's Smart Sourcing data, job titles related to customer-service-managers include: store manager, customer service representative and assistant manager.
What level of education is common for a customer service manager?
High school diploma or GED is the most common level of education for a customer service manager in Springfield, MA, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer-service-managers have 14 years of professional experience.
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