Customer Service Managers for hire in Springfield, MA
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25,190
candidates
Resume updated in last 6 months
Most popular skills
- Communication Skills
- 11%
- Leadership
- 11%
- Organizational Skills
- 9%
Education level
- Bachelor's degree
- 39%
- High school diploma or GED
- 35%
- Associate's degree
- 22%
Years of experience
- More than 10 years
- 60%
- 6-10 years
- 40%
Current company
The Home Depot
Cintas
Verizon
Time at current job
- 2-5 years
- 56%
- More than 5 years
- 22%
- Less than a year
- 11%
Browse Indeed's database of 25,190 profiles for Customer Service Managers in Springfield, MA
Last updated: Nov 2, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Springfield, MA: $59,651 yearly
- Typical salaries range from $48,213 – $73,803 yearly
- Find more information on Indeed Salaries
*Indeed data (US)
Store Manager
Agawam, Massachusetts
Licenses & certifications
Class DFood Safety CertificationDriver's LicenseServsafe CertificationSkills
Communication SkillsLeadershipAssistant Manager ExperienceAnalysis SkillsTime ManagementOrganizational SkillsManager
Ludlow, Massachusetts
Licenses & certifications
Class DAEDFood Safety CertificationRBT CertificationFirst Aid CertificationServsafe Food Manager Certification+6 moreSkills
Host/Hostess ExperienceOrganizational SkillsLeadershipTime ManagementCommunication SkillsAnalysis SkillsStore Manager
Chicopee, Massachusetts
Licenses & certifications
SHRM Certified ProfessionalPharmacy Technician LicenseFirearms LicenseDriver's LicenseNon-CDL Class CServsafe Certification+2 moreSkills
LeadershipCommunication SkillsManagementStrategic PlanningAnalysis SkillsOrganizational SkillsStore Manager
Springfield, Massachusetts
Licenses & certifications
Certified Payroll ProfessionalFirst Aid CertificationPayrollDriver's LicenseServsafe CertificationFood Handler CertificationSkills
ManagementLeadershipAnalysis SkillsPresentation SkillsTime ManagementOrganizational SkillsGeneral Manager
Enfield, Connecticut
Licenses & certifications
Class DAEDFirst Aid CertificationDriver's LicenseCPRMotorcycle LicenseSkills
Communication SkillsOrganizational SkillsProduct ManagementLeadershipStrategic PlanningPublic SpeakingRelations Service Manager
Chicopee, Massachusetts
Licenses & certifications
Driver's LicenseNon-CDL Class CSkills
Communication SkillsHeavy LiftingHost/Hostess ExperienceTime ManagementLeadershipAssistant Manager Experience
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 32 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: communication skills, leadership and organizational skills.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, First Aid Certification and Servsafe Certification.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: store manager, service manager and general manager.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Springfield, MA, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 12 years of professional experience.
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