Customer Service Managers for hire in Washington, DC
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101,699
candidates
Resume updated in last 6 months
Most popular skills
- Leadership
- 12%
- Communication Skills
- 11%
- Organizational Skills
- 7%
Education level
- Bachelor's degree
- 45%
- High school diploma or GED
- 25%
- Associate's degree
- 15%
Years of experience
- More than 10 years
- 50%
- 6-10 years
- 30%
- 1-2 years
- 10%
Current company
Wawa
Sprouts Farmers Market
Volvo
Time at current job
- 2-5 years
- 43%
- Less than a year
- 29%
- 1-2 years
- 14%
Browse Indeed's database of 101,699 profiles for Customer Service Managers in Washington, DC
Last updated: Nov 12, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Washington, DC: $68,084 yearly
- Typical salaries range from $36,443 – $127,195 yearly
- Find more information on Indeed Salaries
*Indeed data (US)
Customer Service Lead - Customer Success & Operations
Hyattsville, Maryland
Licenses & certifications
Salesforce CertificationSpreadsheetsSkills
Communication SkillsTime ManagementOrganizational SkillsLeadershipAnalysis SkillsCRM SoftwareCustomer Service Manager (CSM)
Alexandria, Virginia
Licenses & certifications
DrivingDriver's LicenseSkills
LeadershipTime ManagementOrganizational SkillsCommunication SkillsUpsellingSuggestive SellingService Manager
Suitland, Maryland
Licenses & certifications
Pharmacy Technician CertificationCertified Notary PublicCertified Information Privacy ProfessionalDriver's LicenseNon-CDL Class CPTCB CertificationSkills
LeadershipAnalysis SkillsProduct ManagementStrategic PlanningOrganizational SkillsCommunication SkillsOperations Manager (Parttime)
Landover Hills, Maryland
Licenses & certifications
Driver's LicenseSix Sigma Green BeltSkills
Analysis SkillsLeadershipBudgeting SoftwareOrganizational SkillsCommunication SkillsWarehouse Supervisor ExperienceRetail Store Manager
Washington, District of Columbia
Licenses & certifications
Property & Casualty LicenseDriver's LicenseSkills
Analysis SkillsLeadershipOrganizational SkillsTime ManagementInventory ControlInventory ManagementCustomer Service Manager
Alexandria, Virginia
Licenses & certifications
Certified Project ManagerDriver's LicenseSkills
LeadershipCommunication SkillsProject CoordinationStakeholder EngagementStakeholder ManagementRequirements Gathering
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 31 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, CPR and Servsafe Certification.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: retail store manager, customer service manager (csm) and bilingual customer service representative.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Washington, DC, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 11 years of professional experience.
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