Customer Service jobs in Waltham
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
There are 1,112 customer service jobs in Waltham, MA. These customer service jobs salaries between $47,579 to $89,109 per year.
Job title
Updated Jul 24, 2026
Job title
Waltham, MA
Massachusetts
Job openings (Waltham)
Customer Service Representative
Waltham
$20.31
per hour
Massachusetts
$20.12
per hour
Front Desk Agent
Waltham
$20.44
per hour
Massachusetts
$19.85
per hour
Guest Service Agent
Waltham
$19.28
per hour
Massachusetts
$19.45
per hour
Customer Success Manager
Waltham
$89,109
per year
Massachusetts
$102,384
per year
Bilingual Customer Service Associate
Waltham
$24.44
per hour
Massachusetts
$21.37
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
Customer Service Representative jobs take 63 days on average from job posting to starting date. Currently, 49% of job openings are part-time roles.
See 677 jobsAverage pay
Waltham
$20.31 per hourMassachusetts
$20.12 per hourSkills
- Communication skills
- Customer service
- English
-
Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
Front Desk Agent jobs take 72 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
See 215 jobsAverage pay
Waltham
$20.44 per hourMassachusetts
$19.85 per hourSkills
- English
- Communication skills
- Customer service
-
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.
Guest Service Agent jobs take 50 days on average from job posting to starting date. Currently, 43% of job openings are part-time roles.
See 120 jobsAverage pay
Waltham
$19.28 per hourMassachusetts
$19.45 per hourSkills
- Hospitality
- Customer service
- Guest relations
- Hotel experience
- Front desk
-
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.
Customer Success Manager jobs take 30 days on average from job posting to starting date. Currently, 52% of job openings offer remote or hybrid positions and 1% of job openings are part-time roles.
See 88 jobsAverage pay
Waltham
$89,109 per yearMassachusetts
$102,384 per yearSkills
- Communication skills
- Account management
- Analysis skills
-
Bilingual Customer Service Associate
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Please refer to the employers job description for complete details.
Bilingual customer service associates assist customers in multiple languages, addressing inquiries and resolving issues while ensuring effective communication. Language proficiency, strong interpersonal skills and adaptability are key qualifications for this role.
Bilingual Customer Service Associate jobs take 69 days on average from job posting to starting date. Currently, 12% of job openings offer remote or hybrid positions and 19% of job openings are part-time roles.
See 12 jobsAverage pay
Waltham
$24.44 per hourMassachusetts
$21.37 per hourSkills
- Call center experience
- Customer support
- Data entry
- CRM software
- Computer skills
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Jul 24, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Waltham compare to the state average?
Customer Service Representative professionals in Waltham earn an average of $20.31 per hour, compared with the average in Massachusetts of $20.12 per hour.
How many job openings are currently available in Waltham?
There are 1112 open jobs in Waltham. Customer Service Representative, Front Desk Agent and Guest Service Agent are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 677 Customer Service Representative roles, 215 Front Desk Agent roles and 120 Guest Service Agent openings currently listed.