Customer Service jobs in Worcester
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
There are 308 customer service jobs in Worcester, MA. These customer service jobs salaries between $24.50 to $20.88 per hour.
Job title
Updated Oct 18, 2026
Job title
Worcester, MA
Massachusetts
Job openings (Worcester)
Customer Service Representative
Worcester
$21.23
per hour
Massachusetts
$20.26
per hour
Recovery Specialist
Worcester
$20.88
per hour
Massachusetts
$21.34
per hour
Front Desk Agent
Worcester
$20.25
per hour
Massachusetts
$19.96
per hour
Business Services Representative
Worcester
$24.50
per hour
Massachusetts
$23.14
per hour
Parking Attendant
Worcester
$19.04
per hour
Massachusetts
$18.73
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
Customer Service Representative jobs take 60 days on average from job posting to starting date. Currently, 48% of job openings are part-time roles.
See 212 jobsAverage pay
Worcester
$21.23 per hourMassachusetts
$20.26 per hourSkills
- Communication skills
- Customer service
- English
-
Recovery Specialist
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Please refer to the employers job description for complete details.
Recovery specialists focus on re-establishing service for clients by troubleshooting and resolving issues. Strong problem-solving skills, technical knowledge and interpersonal abilities are essential in this role.
Recovery Specialist jobs take 63 days on average from job posting to starting date. Currently, 24% of job openings are part-time roles.
See 43 jobsAverage pay
Worcester
$20.88 per hourMassachusetts
$21.34 per hourSkills
- Behavioral health
- Addiction counseling
- Motivational interviewing
- Computer skills
- Microsoft Office
-
Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
See 39 jobsAverage pay
Worcester
$20.25 per hourMassachusetts
$19.96 per hourSkills
- English
- Communication skills
- Customer service
-
Business Services Representative
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Please refer to the employers job description for complete details.
Business services representatives handle client inquiries, process transactions and support business operations by coordinating between departments. Key skills for this role include customer service software, an understanding of financial products and strong communication.
Business Services Representative jobs take 37 days on average from job posting to starting date. Currently, 22% of job openings are part-time roles.
See 9 jobsAverage pay
Worcester
$24.50 per hourMassachusetts
$23.14 per hour -
Parking Attendant
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Please refer to the employers job description for complete details.
Parking Attendants manage vehicle parking, provide customer assistance, and ensure safety regulations compliance. Customer service skills, physical stamina, and ability to work independently are needed.
Parking Attendant jobs take 84 days on average from job posting to starting date. Currently, 57% of job openings are part-time roles.
See 5 jobsAverage pay
Worcester
$19.04 per hourMassachusetts
$18.73 per hourSkills
- Manual transmission
- Customer service
- Communication skills
- Driving
- Valet parking
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Oct 18, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Worcester compare to the state average?
Customer Service Representative professionals in Worcester earn an average of $21.23 per hour, compared with the average in Massachusetts of $20.26 per hour.
How many job openings are currently available in Worcester?
There are 308 open jobs in Worcester. Customer Service Representative, Recovery Specialist and Front Desk Agent are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 212 Customer Service Representative roles, 43 Recovery Specialist roles and 39 Front Desk Agent openings currently listed.