Customer Service jobs in Cedar Rapids
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
There are 163 customer service jobs in Cedar Rapids, IA. These customer service jobs salaries between $12.98 to $21.40 per hour.
Job title
Updated Jul 23, 2026
Job title
Cedar Rapids, IA
Iowa
Job openings (Cedar Rapids)
Customer Service Representative
Cedar Rapids
$16.77
per hour
Iowa
$17.60
per hour
Guest Service Agent
Cedar Rapids
$14.94
per hour
Iowa
$15.17
per hour
Front Desk Agent
Cedar Rapids
$13.65
per hour
Iowa
$14.03
per hour
Guest Experience Leader
Cedar Rapids
$21.77
per hour
Iowa
$21.88
per hour
Member Services Representative
Cedar Rapids
$21.40
per hour
Iowa
$15.49
per hour
Customer Experience Specialist
Cedar Rapids
$12.98
per hour
Iowa
$18.18
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
The top companies hiring Customer Service Representative in Cedar Rapids, IA are Kwik Trip (9 jobs), Dollar Tree (6 jobs), and Planet Fitness (5 jobs).
Customer Service Representative jobs take 63 days on average from job posting to starting date. Currently, 49% of job openings are part-time roles.
See 106 jobsAverage pay
Cedar Rapids
$16.77 per hourIowa
$17.60 per hourSkills
- Communication skills
- Customer service
- English
-
Guest Service Agent
Review job description
Please refer to the employers job description for complete details.
Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.
The top companies hiring Guest Service Agent in Cedar Rapids, IA are Nothing Bundt Cakes (3 jobs), Hilton (1 job), and Mister Car Wash (1 job).
Guest Service Agent jobs take 50 days on average from job posting to starting date. Currently, 43% of job openings are part-time roles.
See 24 jobsAverage pay
Cedar Rapids
$14.94 per hourIowa
$15.17 per hourSkills
- Hospitality
- Customer service
- Guest relations
- Hotel experience
- Front desk
-
Front Desk Agent
Review job description
Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
The top companies hiring Front Desk Agent in Cedar Rapids, IA are CEDAR MEMORIAL (2 jobs), Top Shape Gym (2 jobs), and Massage Heights (1 job).
Front Desk Agent jobs take 72 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
See 11 jobsAverage pay
Cedar Rapids
$13.65 per hourIowa
$14.03 per hourSkills
- English
- Communication skills
- Customer service
-
Guest Experience Leader
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Please refer to the employers job description for complete details.
Guest experience leaders oversee guest services, manage feedback and implement improvements to ensure a high level of satisfaction across hospitality settings. Strong leadership, exceptional customer service skills and attention to detail are essential in this role.
Guest Experience Leader jobs take 15 days on average from job posting to starting date. Currently, 8% of job openings are part-time roles.
See 10 jobsAverage pay
Cedar Rapids
$21.77 per hourIowa
$21.88 per hourSkills
- Customer service
- Hospitality
- Computer skills
- Communication skills
- Guest services
-
Member Services Representative
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Please refer to the employers job description for complete details.
Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.
Member Services Representative jobs take 46 days on average from job posting to starting date. Currently, 42% of job openings are part-time roles.
See 7 jobsAverage pay
Cedar Rapids
$21.40 per hourIowa
$15.49 per hourSkills
- Administrative experience
- Microsoft Excel
- Communication skills
-
Customer Experience Specialist
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Please refer to the employers job description for complete details.
Customer experience specialists enhance client interactions by addressing issues, improving service delivery and analyzing feedback to recommend enhancements. Strong communication, analytical abilities and a customer-focused mindset are essential in this role.
The top companies hiring Customer Experience Specialist in Cedar Rapids, IA are Signature Aviation (4 jobs), Pratt & Whitney (1 job), and JCPenney (1 job).
Customer Experience Specialist jobs take 56 days on average from job posting to starting date. Currently, 10% of job openings offer remote or hybrid positions and 18% of job openings are part-time roles.
See 5 jobsAverage pay
Cedar Rapids
$12.98 per hourIowa
$18.18 per hourSkills
- Communication skills
- English
- Customer service
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Jul 23, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Cedar Rapids compare to the state average?
Customer Service Representative professionals in Cedar Rapids earn an average of $16.77 per hour, compared with the average in Iowa of $17.60 per hour.
How many job openings are currently available in Cedar Rapids?
There are 163 open jobs in Cedar Rapids. Customer Service Representative, Guest Service Agent and Front Desk Agent are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 106 Customer Service Representative roles, 24 Guest Service Agent roles and 11 Front Desk Agent openings currently listed.