High-paying customer service jobs in Springfield
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
We found 66 high-paying for you in Springfield, Springfield, IL. These Customer Service jobs pay well, with salaries between $39,735 to $95,808 per year. Popular roles include Customer Service Representative, Front Desk Agent, and Support Specialist. Based on current job listings, companies are looking for skills like phone etiquette, front desk management, hospitality, organizational skills, hotel experience, and guest services.
Job title
Updated Oct 18, 2026
Job title
Springfield, IL
Illinois
Job openings (Springfield)
New Business Specialist
Springfield
$95,808
per year
Illinois
$97,852
per year
Customer Success Manager
Springfield
$71,436
per year
Illinois
$97,051
per year
Customer Service Team Lead
Springfield
$24.05
per hour
Illinois
$19.40
per hour
Support Specialist
Springfield
$24.01
per hour
Illinois
$22.29
per hour
Customer Support Representative
Springfield
$18.96
per hour
Illinois
$19.94
per hour
Customer Service Representative
Springfield
$17.23
per hour
Illinois
$19.38
per hour
Customer Relations Representative
Springfield
$16.80
per hour
Illinois
$25.95
per hour
Front Desk Agent
Springfield
$16.29
per hour
Illinois
$17.94
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
-
New Business Specialist
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Please refer to the employers job description for complete details.
New Business Specialists support new client acquisition, manage outreach and follow-up, and assist with client onboarding. Strong sales skills, enthusiasm, and adaptability are vital.
New Business Specialist jobs take 73 days on average from job posting to starting date. Currently, 35% of job openings offer remote or hybrid positions and 3% of job openings are part-time roles.
See 2 jobsAverage pay
Springfield
$95,808 per yearIllinois
$97,852 per year -
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.
Customer Success Manager jobs take 30 days on average from job posting to starting date. Currently, 50% of job openings offer remote or hybrid positions and 1% of job openings are part-time roles.
See 2 jobsAverage pay
Springfield
$71,436 per yearIllinois
$97,051 per yearSkills
- Communication skills
- Account management
- Analysis skills
-
Customer Service Team Lead
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Please refer to the employers job description for complete details.
Customer Service Team Leads guide teams, ensuring excellent client interactions and issue resolution. Leadership skills, communication abilities, and service expertise are crucial.
Currently, 15% of job openings are part-time roles.
See 1 jobsAverage pay
Springfield
$24.05 per hourIllinois
$19.40 per hourSkills
- Customer service
- Communication skills
- English
-
Support Specialist
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Please refer to the employers job description for complete details.
Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.
Support Specialist jobs take 45 days on average from job posting to starting date. Currently, 24% of job openings are part-time roles.
See 4 jobsAverage pay
Springfield
$24.01 per hourIllinois
$22.29 per hourSkills
- Software troubleshooting
- Microsoft Office
- Windows
- English
- Customer support
-
Customer Support Representative
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Please refer to the employers job description for complete details.
Customer support representatives assist customers with inquiries and concerns about products or services, providing information and resolving issues efficiently. Strong communication, patience and problem-solving skills are essential in this role.
Customer Support Representative jobs take 56 days on average from job posting to starting date. Currently, 19% of job openings offer remote or hybrid positions and 8% of job openings are part-time roles.
See 1 jobsAverage pay
Springfield
$18.96 per hourIllinois
$19.94 per hourSkills
- English
- Communication skills
- Customer service
-
Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
Customer Service Representative jobs take 61 days on average from job posting to starting date. Currently, 48% of job openings are part-time roles.
See 48 jobsAverage pay
Springfield
$17.23 per hourIllinois
$19.38 per hourSkills
- Communication skills
- Customer service
- English
-
Customer Relations Representative
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Please refer to the employers job description for complete details.
Customer relations representatives manage communications between a company and its clients, addressing issues, fostering positive relationships and ensuring customer satisfaction. Strong interpersonal skills, empathy and problem-solving skills are essential in this role.
Customer Relations Representative jobs take 18 days on average from job posting to starting date. Currently, 4% of job openings are part-time roles.
See 3 jobsAverage pay
Springfield
$16.80 per hourIllinois
$25.95 per hourSkills
- English
- Customer service
- Communication skills
-
Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
See 5 jobsAverage pay
Springfield
$16.29 per hourIllinois
$17.94 per hourSkills
- English
- Communication skills
- Customer service