Business Operations Coordinator

Job Title: Business Operations Coordinator

Overview
We are seeking a highly organized Business Operations Coordinator to support project operations, customer interactions, quoting, and follow-ups. This role is operations-heavy with light sales involvement to help keep projects moving efficiently.

Key Responsibilities

Operations & Scheduling

• Schedule daily jobs and update shared calendars with accurate project details
• Coordinate internal communication (Slack, CRM, etc.)
• Create and maintain project job trackers, including invoices, payroll, and logs
• Track job progress and update “remaining moves” for billing visibility

Customer Interaction & Sales Support

• Communicate with customers via phone, text, and email
• Prepare and send quotes/estimates
• Conduct follow-ups on leads, open quotes, and ongoing projects
• Support relocation consultants and sales team with customer coordination

Invoicing, Payroll & Inventory

• Prepare and verify invoices in line with contracts
• Track daily crew hours and update payroll records
• Manage inventory and storage tracking, including unit setup and closures

Storage Maintenance

• Book new storage units as needed for ongoing projects.
• Track and record monthly storage payments.
• Monitor project-specific storage allocations.
• Close excess storage units once a project is completed or no longer required.

What We’re Looking For

• Strong organization and attention to detail
• Comfortable with customer communication and follow-ups
• Ability to manage multiple moving parts in a fast-paced environment
• Ownership mindset and team-first attitude

Ideal Background

• Experience in operations, admin, logistics, or customer service
• Familiarity with CRM tools, scheduling, and basic spreadsheets

Pay: $17.00 - $20.00 per hour

Work Location: In person