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Front Office Manager

URBAN ACT Academy Inc

630 Nichol Avenue, Anderson, IN 46016

From $38,000 a year - Full-time

Benefits

Pulled from the full job description

Professional development assistance
401(k)
Health insurance
401(k) matching
Paid time off
Vision insurance
Dental insurance

Full job description

Front Office Manager

Location: Anderson, Indiana

Position Type: Full-Time

About Our School

We are a growing K–2 public charter school in Anderson committed to academic excellence, strong relationships, and restorative practices. Our front office is the heart of our school, and we are seeking a highly organized, friendly, and professional individual to serve as our Front Office Manager.

Position Summary

The Front Office Manager serves as the first point of contact for students, families, staff, and community partners. This individual plays a critical role in setting the tone of the school by creating a welcoming, efficient, and organized front office environment. The ideal candidate is personable, detail-oriented, technologically proficient, and able to manage multiple responsibilities with professionalism and grace.

Key Responsibilities

Greet and assist parents, students, visitors, and community partners in a warm and professional manner
Manage front desk operations including phone calls, emails, and in-person inquiries
Maintain student records and confidential documents with accuracy
Coordinate student attendance tracking and reporting
Support enrollment processes and family communication
Manage scheduling, appointments, and school calendars
Prepare documents, reports, and correspondence using Microsoft Office and Google Workspace
Assist school leadership and teachers with administrative tasks
Maintain office organization, supplies, and filing systems
Support communication between families, faculty, and community partners

Qualifications

High school diploma required; associate or bachelor’s degree preferred
Strong computer skills, including proficiency in:
Microsoft Office (Word, Excel, Outlook)
Google Drive and Google Workspace (Docs, Sheets, Forms, Gmail)
Demonstrated ability to multitask and prioritize effectively
Excellent written and verbal communication skills
Strong organizational and time-management skills
Professional demeanor with a friendly, approachable presence
Experience working in a school or customer-facing environment preferred
Ability to maintain confidentiality and handle sensitive information appropriately=

Desired Qualities