Operations Manager

Operations Manager

Reports To: Director of Operations

Company Conformance Statements:

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Maintain excellent record of attendance and punctuality
• Perform quality work within deadlines with or without direct supervision
• Interact professionally with other employees, customers, and suppliers
• Maintain high ethical standards in all actions
• Always adhere to generally accepted safety practices
• Support the company’s culture in actions and communications

Position Purpose:

The primary objective for this Site Operations Manager position will be the management of the day-to-day operations of a multi-warehouse facility.

Duties & Responsibilities:

AXion Site Operations Manager will:

• Manage customer relations with the onsite employees and management including but not limited to responding to and handling any inquiry and/or problem, communicating effectively with the customer to identify needs and evaluate alternative business solutions, continually seeking out opportunities to increase customer satisfaction and deepen the client relationship.
• Deliver consistent and value-added services to the customer
• Maintaining profitable and safe operations by controlling policy deployment in the areas of quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, visual controls and facility performance measures and labor.
• Provide leadership for employee relations through effective communications, coaching, training, and development.
• Accountable for leadership of 20 employees in problem resolution to facilitate fast improvements and improved working relationships.
• Provide a standard of training for new employees to be implemented by Operations Supervisors.
• Offer support and guidance to subordinates in a well-received manner.
• Approve all new hires and counsel employees to maintain a thriving work environment.
• Communicates with departments of Axion to ensure that all aspects of business run smoothly (e.g., Payroll, Billing, etc.)
• Ensure compliance with client standards for cost control, inventory control, waste reduction, quality, OSHA, safety, and DOT regulations.
• Promote the use of data and metrics for identifying improvement opportunities and problem-solving activities.
• Translate business needs into requirements; develop and execute work plans, change management plans, schedules, project estimates resource plans, and status reports.

Qualifications:

The ideal candidate will possess:

• BS/BA degree preferred or equivalent work history/experience
• 5 years warehouse experience
• 3 years management experience
• 2 years Petro/Chemical Plant experience required
• Previous experience in a managerial role within a 3PL environment
• General understanding of materials management in an MRO environment
• Working knowledge of accounts payable processes and procedures
• Advanced knowledge of SAP or equivalent
• General knowledge of accounting principles
• Experience managing contractor/client relationships preferred
• Strong problem-solving skills
• Ability to identify and utilize available resources to maximize operational effectiveness
• Lean/ 5S/ Six Sigma preferred
• Proven leadership skills, the ability to drive change, reliability, and teamwork
• Strong Analytical Skills: able to manage KPI's, diagrams, tables, flow charts
• TWIC card

Behavioral Competencies:

• Strong interpersonal and communication skills, both verbal and written
• Demonstrates initiative and assertiveness
• Plans and manages work in an efficient manner
• Ability to work well under stress and time pressures

Note: Nothing in this job description changes the at-will nature of employment with this organization. This job description does not in any way restrict management’s discretion in assigning or reassigning duties and responsibilities to this job at any time.

Axion Logistics LLC is an equal opportunity employer.

We conduct pre-employment background checks and require drug screens.

Job Type: Full-time

Pay: $27.00 - $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person