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Operations/Branch Manager

Ranger Shredding; A Division of Records Consultants Inc.

236 E Pima St Ste 105, Phoenix, AZ 85004

$50,000 - $60,000 a year - Full-time

Benefits

Pulled from the full job description

Health insurance
Paid time off
Vision insurance
Dental insurance
Life insurance
Flexible schedule

Full job description

Summary

The Operations Manager will be responsible for the operations of Ranger Shredding’s document destruction business to include scheduling, route management, customer follow-up, equipment maintenance programs and sales activities. Other duties may include providing on-site and off-site destruction services to recurring and “as needed” customers.

Primary Responsibilities

Plan, manage and schedule drivers for “local” on-site document destruction services to ensure route density and to maximize profitability.
Maintain and develop existing and new customers through follow up on proposals and sales leads utilizing ethical sales methods, and relevant internal communication, to optimize quality of service, business growth, and customer satisfaction.
Use customer and prospect contact activities tools and systems, and update relevant information held in these systems.
Manage a preventative maintenance program and schedule as needed maintenance for trucks and equipment. Provide mileage reports and maintenance information to vendors as required.
Communicate and negotiate internally and externally using appropriate methods to develop profitable business and sustainable relationships.
Attend training to develop relevant knowledge, techniques, and skills.

Additional Responsibilities

Provide on-site and off-site document destructions services for recurring and “as needed” customers.
Adhere to health and safety policy, and other requirements relating to care of equipment.
Other duties as assigned.

Job Requirements

This position requires a blend of operational experience and sales ability. The ideal candidate poses a high degree of organization skills, is detail oriented, logistically inclined, and able to adjust “on the go”. The candidate must effectively communicate both internally and externally and have a passion for providing the ideal customer experience.

Minimum Requirements

High School diploma or equivalent.
Drug test
Criminal Background Check
Proficiency in Microsoft Office applications (Word, Excel, power point…)
Excellent organizational and time management skills, including the ability to effectively manage change and conflicts while maintaining organizational objectives.
Strong communication, analytical and interpersonal skills.
Route management experience.
Ability to lift a minimum of 40 pounds.
Valid Arizona driver’s license.

Preferred Requirements