Receptionist/Administrative Assistant

About Us

Springfield Gentle Dental is a well-established and growing dental practice proudly serving the Springfield community. We operate out of a modern, state-of-the-art facility and continue to expand as our patient base grows.

We are looking for an experienced, professional, and highly organized Front Desk Team Member to join our team.

Position Overview

As the first point of contact for our patients, you will play a key role in creating a welcoming and efficient experience. This role is ideal for someone who is detail-oriented, confident in communication, and thrives in a fast-paced dental office.

Compensation

$20–$28 per hour, based on experience

What We Offer

• Supportive, positive, and team-focused work environment
• Established, steadily growing practice
• Modern office with updated systems and workflow
• Opportunities for long-term growth and development

Key Responsibilities

• Greet and check in patients with professionalism and warmth
• Present treatment plans and discuss financial options confidently
• Verify dental insurance benefits and eligibility
• Collect and process payments accurately
• Schedule and manage patient appointments efficiently
• Maintain organized and accurate patient records
• Answer phones and handle patient inquiries
• Coordinate with the clinical team to optimize scheduling
• Ensure smooth day-to-day front office operations

Qualifications

• Required: Prior dental front office experience
• Strong communication and customer service skills
• Experience with dental software (or ability to learn quickly)
• Comfortable discussing treatment costs and handling financial transactions
• Highly organized with strong multitasking ability
• Professional, dependable, and team-oriented

Schedule

• Monday–Thursday
• Optional half-day Fridays

How to Apply

If you are an experienced dental front office professional who takes pride in patient care and organization, we would love to hear from you. Please submit your resume!

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience:

• Dental receptionist: 2 years (Required)

Work Location: In person