Senior Contract Manager

Job Title: Senior Contract Manager

Reports to: Senior Vice President/Vice President of Payor Partnerships

Base Salary Range: $80,000-$110,000 per year

Brief Summary of Work for this Position

Under supervision, leads and executes complex contract lifecycle activities across Alera Health’s ONEcare Networks. As part of the larger leadership team, strategizes and manages contract drafting, development, review support, implementation oversight, and occasional performance monitoring to ensure agreements drive operational success and fiscal sustainability. Serves as a senior subject matter expert and trusted partner to leadership, supporting strategic alignment of contracting with network performance and value-based objectives.

Essential Duties and Responsibilities:

• Lead development, review, and negotiation support with internal and external stakeholders for complex contracts and amendments
• Serve as primary operational lead for contract lifecycle management and implementation, including oversight of the contract renewal process
• Analyze reimbursement structures, terms, and performance metrics to assess financial and operational impact
• Partner with legal, finance, analytics, and operational leaders to align contract requirements with business strategy
• Collaborate with internal leadership and network partners to oversee onboarding, education, and execution of new or amended agreements
• Develop and maintain contracting standards, templates, and process improvements
• Support contract performance monitoring in collaboration with the operations team and identify risks, opportunities, and corrective actions
• Facilitate cross-functional governance or contracting workgroups to develop and execute strategic initiatives for contract success
• Provide mentorship and guidance to junior contracting staff
• Prepare, present, and disseminate executive-level reports and recommendations
• Assist with additional payor contracting strategic priorities that best meet needs of the Alera Health and its customers, as identified by manager
• Miscellaneous duties as assigned

Minimum Education and Experience Requirements

Education
Bachelor’s degree in healthcare administration, public health, business, or relevant field from an appropriately accredited institution (role-relevant; healthcare preferred).

Relevant Work Experience
2 - 5+ years of relevant experience in healthcare contracting, managed care operations, or value-based care environments, including independent project ownership or leadership. General healthcare or population health experience preferred.

Licensure/Certification

One or more relevant professional licenses or certifications in a relevant specialty area (e.g., contract management, project management, or healthcare finance) from an accredited organization. Equivalent education or work experience directly related to the role also accepted.

Knowledge and Abilities:

• Deep understanding of the healthcare industry and value-based concepts
• Supports and participates in various internal, external, and cross functional committees, task forces, and discussions comprised of all levels of personnel
• Ability to interpret and negotiate complex contract language
• Strong focus and ability to work autonomously, balance multiple priorities, and reasonably anticipate needs from tasks at hand and fellow team members
• Flexibility and ability to travel, work remotely, coordinate effectively both in person and virtually, and communicate any logistical information to project manager(s)
• An ability to coordinate projects with strategic and tactical information into practical applications that are easily understood by all employees and clients across a wide range of non-technical skill sets and backgrounds

Technology Skills:

To perform this job successfully, an individual should have knowledge of word processing software, visualization and editing software, care management and medical record software, working knowledge of compatibility troubleshooting, and ability to troubleshoot routine technological issues.

Physical Responsibilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain stationary for extended periods of time and operate a computer and other office productivity machinery such as a computer printer, copy machine, or calculator. The employee is frequently required to communicate information and exchange ideas with others. The employee is occasionally required to move or traverse, ascend or descend, position self to obtain items and accomplish tasks. The employee must occasionally position and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to observe details at close range (within a few feet of observer).

Preferred Education, Knowledge, Skills and Experience

Education

Advanced/Additional degree or coursework in healthcare finance, policy, or contracting

Experience & Skills

• Experience working within Clinically Integrated Networks, ACOs, or population health organizations
• Experience supporting value-based or alternative payment model agreements
• Experience presenting to executive stakeholders
• Experience mentoring or supervising staff
• Advanced reimbursement modeling or financial analysis
• Contract governance or policy development
• System/process design and operational optimization

Licensure/Certification

Two or more relevant professional licenses or certifications in a relevant specialty area (e.g., contract management, project management, or healthcare finance) from an accredited organization.

Other Potential Areas of Consideration:

• Organizational and affiliate readiness assessment and mitigation
• Strategic planning and road maps
• Regional network development, governance, and operations
• Value-based contract solicitation and negotiation
• Clinical integration technology and deployment
• Care management technology, programming, labor, and workflow integration
• Development/training of clinical practice councils
• Practice and systemic performance improvement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

About Alera Health:

Alera Health specializes in building Integrated Systems of Care (ISCs) designed to promote insight and communication between providers of primary, behavioral health, hospital, and social care services. Great health outcomes are not an accident. They are born of good communication.

Our integrated ONEcare Networks bring behavioral health, primary care, hospitals, social care providers, and payors together to create Uncommonly Good Collaborations. Our population health management services and technology improve outcomes for everyone by identifying disease early, prioritizing care, and building trust.

Unlike most conventional Clinically Integrated Networks and Accountable Care Organizations, all parties in the ONEcare Networks we create are incentivized and aligned to incentivize patient engagement and improve outcomes. ONEcare participants embrace hi-fidelity care models, close care gaps, anticipate crisis events, and provide transitional care support to mitigate clinical and social obstacles that inhibit treatment engagement.

Alera Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Our leadership and human resource team ensure diversity, equity, accessibility, and inclusion are a focus in our employment practices. The founders of Alera Health started their careers providing direct care and have carried that passion and focus throughout their careers and into the heart of this organization. As Alera Health has grown, we have continued this focus by bringing in new employees that share in this deep passion.

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Healthcare Contracting: 2 years (Required)
• Managed care: 2 years (Preferred)
• Contract management: 2 years (Required)
• Population Health: 2 years (Preferred)

Work Location: Remote