Service Manager
Benefits
Pulled from the full job description
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance
Full job description
Job Overview
We are seeking a highly motivated and experienced Marine Service Manager to lead our service team and oversee all aspects involved in maintaining and growing our Marine Diesel business. This role requires strong leadership, technical expertise, and a customer-centric approach to ensure the highest quality of service. The Marine Service Manager will work closely with customers, vendors, and our technicians to maintain the high level of service and customer satisfaction that we require.
Key Responsibilities
- Oversee daily operations, ensuring efficiency and quality control.
- Manage and support technicians to maintain high service standards.
- Coordinate maintenance, and repair services for marine vessels.
- Work closely with customers to assess service needs, provide estimates, and ensure timely completion of work.
- Develop and maintain strong relationships with vendors and suppliers to ensure access to quality parts and materials.
- Implement and monitor service schedules, budgets, and workflow management to optimize efficiency.
- Manage warranty claims and coordinate with manufacturers for service-related issues.
- Maintain accurate records of service work, invoices, and customer interactions.
Qualifications & Skills
- Marine industry experience required
- Strong knowledge of boat systems, including electrical and mechanical components
- Proven leadership skills with the ability to motivate and manage a team.
- Excellent communication and customer service skills to ensure a high level of client satisfaction.
- Strong organizational and problem-solving abilities to handle multiple projects simultaneously.
- Ability to work in a fast-paced, hands-on environment with attention to detail.
Job Type: Full-time
Pay: 65,000-70,000 annual
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Days:
- Monday to Friday
Experience:
- Management: 3 years (Required)
Location:
- Beaufort, NC 28516 (Preferred)
Work Location: In person