Service Project Manager

Greenwood Industries is a leading provider of custom building envelope solutions. For more than 30 years, the company has delivered commercial roofing, architectural metal fabrication, waterproofing, masonry, and maintenance services for complex exterior building systems.

With 15 locations throughout the Northeast, Greenwood is recognized by Roofing Contractor Magazine as one of the top 10 commercial roofing contractors in the United States. The company has also earned numerous industry awards for craftsmanship and performance.

As Greenwood continues to expand its capabilities and regional reach across complementary exterior building services, it offers rewarding and challenging career opportunities with strong potential for professional growth.

Greenwood is currently hiring a Service Project Manager to support and execute service work across Massachusetts within our Service Division. You will manage service-related projects from intake through completion—including repairs, maintenance work, and small projects—while coordinating field teams, ensuring quality execution, and delivering a strong client experience.

The Service Project Manager works closely with the Service Manager, Coordinators, and Sales team to ensure work is completed safely, efficiently, and profitably.

Responsibilities:

Project Execution

• Manage service projects including repairs, maintenance, and small capital work
• Oversee projects from work order through completion and closeout
• Coordinate labor, materials, and equipment for each job
• Ensure projects are completed on schedule and within budget
• Perform site visits to monitor progress and quality

Field Coordination

• Work directly with service crews and inspectors to execute work
• Provide clear direction and scope clarification to field teams
• Troubleshoot field issues and adjust plans as needed
• Ensure safety standards and company protocols are followed

Client Communication

• Serve as primary point of contact for assigned service projects
• Provide updates on job status, scheduling, and progress
• Address client concerns and ensure satisfaction
• Maintain professionalism and responsiveness at all times

Financial & Job Tracking

• Track job costs, labor hours, and material usage
• Support accurate job costing and profitability tracking
• Assist with change orders, T&M tickets, and documentation
• Ensure timely and accurate closeout of projects

Systems & Documentation

• Utilize systems such as Salesforce and Procore for project tracking
• Maintain accurate job records, photos, and documentation
• Support reporting and data accuracy across service operations

Qualifications

• 3–7 years experience in commercial roofing, construction, or service operations
• Strong understanding of roofing systems, repairs, and maintenance work
• Experience managing multiple projects in a fast-paced environment
• Ability to read plans, scopes, and specifications
• Strong communication and organizational skills

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this position.

At Greenwood, our benefits prioritize your health, financial security, and overall well-being:

• Medical Coverage through Blue Cross Blue Shield with No Deductible
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off – Vacation, Sick, and 10 paid company holidays
• Company-Paid Short-Term and Long-Term Disability Insurance
• Comprehensive Blue Cross Dental and Vision Insurance
• Pre-Tax Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)

The salary and benefits represent what is expected for this role at the time of posting. Compensation offered may be influenced by a variety of factors including work experience, qualifications, industry experience, market and business considerations, and internal equity, among other factors.

Greenwood Industries is an Equal Opportunity Employer. We consider all qualified applicants for employment regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Pay: $90,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

Application Question(s):

• Are you legally authorized to work in the United States without current or future employer sponsorship?

Ability to Commute:

• Milford, MA 01757 (Required)

Work Location: In person