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SHIP/MIPPA Coordinator

MiGen Michigan LGBTQ+ Elders Network

Ferndale, MI 48220

Hybrid work

$37,000 - $52,000 a year - Full-time

Benefits

Pulled from the full job description

Travel reimbursement
Professional development assistance
401(k)
Health insurance
Paid time off
Vision insurance
Dental insurance

Full job description

PLEASE DO NOT APPLY THROUGH INDEED - THE APPLICATION PROCEDURE IS BELOW

Overview:

MiGen Michigan LGBTQ+ Elders Network is Michigan’s only nonprofit dedicated to services and advocacy for LGBTQ+ maturing and older adults, their loved ones and caregivers. Through direct services, training and education, social programming and community navigation, MiGen is changing what is possible each and every day for our communities. A flexible, progressive organization with a social justice mindset, MiGen provides our services remotely and in person through an integrated/embedded model with partners in the LGBTQ+ and senior serving ecosystem. In addition to being deeply dedicated to the communities we serve, we are also deeply committed to our staff and believe in flexible hybrid work models, investing in developing talent, competitive benefits and investing in our employees through professional development, mentorship and a variety of leadership and growth opportunities. “Because that’s the way we’ve always done it” is not a phrase you will hear as a part of this team. We believe in innovation, strategic risk taking, breaking things down and building them back better and trying new things that take us outside of our comfort zones.

Position Description:

This position is responsible for providing counseling regarding the State Health Insurance Assistance Program and Medicare Improvements for Patients and Providers Act (SHIP/MIPPA) to help clients make informed decisions regarding the various healthcare programs available. It is also responsible for providing training, supervision, and administrative oversight to SHIP/MIPPA volunteer counselors and partners with guidance from the No Wrong Door Director and support from the Volunteer and executive Coordinator. Though MiGen staff work a hybrid and flexible model, this position may require occasional evening and weekend hours based upon client needs.

Duties and Responsibilities:

Complete training related to the SHIP/MIPPA program, cross train in Person Centered Options Counseling (PCOC)
Train volunteers and partners to provide counseling options as it relates to SHIP/MIPPA
Provide unbiased support to clients navigating Medicare decisions
Assist with enrollment, plan reviews, and provide education to clients regarding their Medicare options
Assign clients to volunteers and partners for counseling
Ensure volunteer counselors and partners are completing counseling and related documentation in a timely and complete manner
Provide community presentations regarding Medicare options and low-income programs

Requirements and Characteristics:

At least 2 years experience in progressively more responsible program implementation
Demonstrated knowledge of the various Medicare/Medicaid programs preferred
Experience and comfort with data systems and reporting
Demonstrated commitment to working with and supporting LGBTQ+ communities
A collaborative spirit focused on trial and error and trying new things
Volunteer management experience as well as the experience implementing training programs
Takes ownership and initiative and demonstrates follow-through
Demonstrated experience working remotely
Celebrates achievement through doing and achieving quantitative and qualitative results
May need to travel and have the ability to perform work in person on a flexible basis as needed at partner locations

Compensation: This is a Band I, exempt position with a salary range of $37-52k annually. Candidates should anticipate offers closer to the beginning range amount; additionally, full time employees also receive up to 20% of their salary to apply toward benefits.

Benefits: MiGen offers a benefits package that includes medical, dental, and vision as well as life insurance, short-and-long-term disability insurance, Dependent Care and Health Flexible Spending Accounts (FSA) and a 401(K) plan.

Paid Time Off: Our Flexible Time Off (FTO) program models our core values and allows employees to take as much time off as they need. This policy is based on mutual trust and respect between the agency and our team members. It gives employees opportunities to work or take time off as they see fit, as long as they keep fulfilling their duties.

Supervision: The SHIP/MIPPA Coordinator is a full-time position and is supervised by the No Wrong Door Director.

Application Procedure:

To apply and be considered for the position, please submit all of the following: a detailed letter of interest outlining your qualifications, a resume, and the contact information for three references to: executivedirector@migenconnect.org.

The position will remain posted until filled, however, applications will be reviewed upon receipt in hopes of identifying the best candidate as quickly as possible.

It is the policy of MiGen Michigan LGBTQ+ Elders Network to provide equal opportunity to all employees, contractors, and applicants without regard to race, color, ethnicity, religion, sex, age, descent or national origin, height, weight, marital status, familial status, sexual orientation, gender, gender identity or expression, HIV/AIDS status, political affiliation, veteran status, disability status, or other legally protected status in accordance with state or federal law. This policy applies to recruitment, hiring, training, promotion, transfer, compensation, benefits, and all other aspects of employment and contract for services. All employees, contractors, and volunteers must adhere to MiGen’s nondiscrimination policies.

Job Type: Full-time

Pay: $37,000.00 - $52,000.00 per year

Benefits: