municipal services bureau jobs

Position Overview

Summary of Job Duties

• Enter data into the computer system for traffic, criminal, and civil cases in an accurate and timely manner: verify the accuracy of information provided, apply Law Enforcement Automated Data System (LEADS) information, and prepare case files for court.
• Complete BCI cards; transmit electronic reports; issue summonses or warrants and arrange for service; generate standard Bureau of Motor Vehicles (BMV), Bureau of Criminal Investigation (BCI), Temporary Protection Order (TPO), Stalking Protection Order (SPO) and the like reports.
• Prepare bench warrants: enter warrant information into the computer system, update Supreme Court and cost information, deliver copies, and log information into the warrant-tracking logbook; process arrest documents; receive returned or served warrants from the serving agency; enter appropriate information into the computer system; journalize and prepare appropriate information for case files.
• Serve as a runner for court documents when court is in session: deliver and retrieve case files, process prisoners, fax court paperwork to appropriate agencies, and record paperwork in tracking log book.
• Provide exceptional customer service by assisting customers at the counter or over the telephone; collect and process fees and other payments; process defendants after court appearances; process paperwork based on standard procedures; balancing cash drawer for deposit or safe keeping.
• Process expungements; accept filings; collect and process expungement fees; notify probation of filings for purposes of background checks; set hearings; prepare necessary documents after hearings.
• Coordinate the availability of jury members for the court; prepare venire and issue summonses; handle requests for excusing or deferring jury duty; preparing venire documents for court personnel; check in jurors; process payments for jury service.
• Process initial non-compliance paperwork including preparing, recording, mailing, and
• filing notices; process license forfeitures, warrants, bond forfeitures, vehicle registration
• blocks, collections and the like.
• Open and distribute mail, including date and time stamping receipt and delivering the
• mail to the appropriate staff member for processing; process fax filings; file cases and
• documents in the appropriate location.
• Provide assistance to colleagues in the department when necessary due to scheduling,
• volume, or staffing requirements.
• Other duties as assigned.

Minimum Qualifications and Requirements

Supplemental Information

• Ability to use basic mathematics to collect money and record money transactions
• Skilled in providing optimal customer service
• Keyboarding skills to quickly and accurately enter, access, update, and manipulate data
• Ability to become proficient in job tasks through on-the-job training within a 120-day probationary period.