Event Rental Consultant

The Event Rental Consultant is responsible for all sales activities from initiation through close. This position is responsible for answering a high volume of inquiries, maintaining professional relationships with our Clients, entering and updating orders in our computer system, troubleshooting inventory questions and meeting with clients in our showroom and in the field. This position works collaboratively with other sales consultants as well as various Departments to achieve customer satisfaction, generate revenue and achieve long-term goals that are in line with company vision and values.

Duties and Responsibilities:

• Hospitably answer phone calls and emails to assist in creating customer orders
• Be the expert in assisting customers with event order design, any order changes and product questions
• Ability to multi-task
• Responsible for roughly $1-1.5 million in revenue annually
• Consult with clients to determine event details and rental needs
• Prepare all customer quotes and follow up within 48 hours
• Prepare and enter customer orders and interior diagrams/Google Earth tent placements, verify entered orders for accuracy, complete all revisions/additions
• Participate in weekly sales meetings
• Conduct showroom appointments and assist with showroom visitors
• Master POR software including delivery, return, labor pricing and billing
• Problem solve and troubleshoot rental inventory issues
• Educate customers about all rental items available
• Understand and respect the confidentiality of client and company information
• Establish yourself as a trustworthy member of the sales team
• Attend industry networking events and build relationships

Qualifications:

• 1-3 years of hospitality experience with an event rental company, caterer, food service provider, event planner, venue, or hotel
• Sales experience and hospitality degree is a plus
• Availability to work Monday through Friday
• Proficient with computers (Google Suite)
• A life long learner and someone who seeks feedback for continuous improvement
• Positive attitude and professional demeanor
• The desire to help fellow teammates grow and proudly serve our Clients
• This position reports directly to the Sales Manager. Clear communication skills, the willingness to become a team player and help out when needed is the kind of attitude that’s required to be successful in this position. Our management style is a team approach to problem solving.
• It is especially important for the person functioning in this position to develop trust within the Sales and Operations Departments. Honoring commitments made to customers by our sales team is critical to maintaining our industry reputation for high quality products and service. You will be involved on a daily basis with fulfilling those commitments.

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person