vCIO, Managed Services

NetStandard Inc

3.3 out of 5 stars

Overland Park, KS 66214

$105,000 - $130,000 a year - Full-time

Profile insights

Find out how your skills align with the job description

Certifications

Do you have a valid Microsoft Certified: Azure Fundamentals certification?

Skills

Do you have experience in Network monitoring tools?

Education

Do you have a Bachelor's degree?

Job details

Pay

$105,000 - $130,000 a year

Job type

Full-time

Work setting

In-person

Benefits

Pulled from the full job description

401(k)
Health insurance
Paid time off
Vision insurance
Health savings account
Dental insurance
Flexible spending account

Full job description

THE OPPORTUNITY

About the Role

NetStandard is looking for a seasoned Virtual CIO to join our Clarity Managed Services practice. You'll serve as the strategic IT leader for a portfolio of managed SMB clients while directly managing a dedicated pod of engineers responsible for day-to-day service delivery.

You'll own three things — client IT strategy, account retention, and project sales. To support you, you'll have access to a shared resource pool including a 24×7 NOC, project manager, procurement specialists, and technical specialists.

RESPONSIBILITIES

What You'll Own

Lead IT strategy and multi-year technology roadmaps and budgets for assigned clients, delivering executive-ready QBRs that connect technology investment to business outcomes
Directly manage a T2/T3 engineer pod — performance, development, prioritization, and escalation ownership
Own client relationships end-to-end: onboarding through renewal, account health monitoring, and proactive churn prevention
Drive project and hardware sales through consultative scoping, proposal development, and quarterly targets
Oversee ITSM-aligned service delivery including break-fix, incident management, problem management, and change control
Collaborate cross-functionally with Engineering, Sales, Accounting, and Purchasing to deliver cohesive client outcomes

QUALIFICATIONS

What We're Looking For

Bachelor's degree in MIS, CS, Business, or equivalent experience
5–7 years in MSP, IT leadership, or technology consulting
Proven C-suite communication and executive presentation skills
Direct people management experience with technical staff
Knowledge of ITSM/ITIL frameworks applied to managed services
Proficiency with Microsoft 365 and associated licensing
Experience with a PSA tool (HaloPSA, ConnectWise, Autotask)
Background owning IT budgets and technology roadmaps
Familiarity with RMM platforms (NinjaOne, Datto)
Experience with IT documentation platforms (IT Glue, Hudu)
Relevant certifications: ITIL, MS-900, AZ-900, CompTIA
Familiarity with Auvik or similar network monitoring tools

WHY NETSTANDARD

What We Offer

NetStandard is a Kansas City-based managed services provider committed to delivering strategic technology leadership to small and mid-sized businesses. Our vCIOs aren't solo operators — you'll have a full shared resource ecosystem behind you: a 24×7 NOC, dedicated project managers, procurement specialists, technical specialists, and business consultants.

We believe in clear accountability, shared ownership, and investing in our team members. If you want a role where you can lead at the client-executive level and day to day service delivery.

Pay: $105,000.00 - $130,000.00 per year

Benefits: