Front Office Assistant/Receptionist

Please submit your resume and cover letter to be considered for this position. Candidates will ONLY be considered if a cover letter is provided. Serious applicants only.

IMAGINE Optometry is a leading optometry office in the Tri-Valley area with an exceptional, top-tier staff. We are looking for someone who is driven and passionate about patient care and the optometry field. If you are a fast learner and eager to advance your career, then please apply now!

• Answer incoming calls
• Possess necessary computer skills
• Display professional email and texting etiquette
• Schedule patients for eye-care services
• Enter the patient’s information into our EMR (electronic medical record) in preparation for their examination
• Provide other front office support, such as scanning & shredding documents, creating and updating patient files, pulling authorizations from insurance providers, maintaining a clean office and work environment, etc.
• Assist patients in frame selection
• Process payments after completed services

Depending on the candidate’s desire to learn, opportunities will be given to train the candidate on the use of vital instruments such as the auto-refractor and lens neutralization before exams, as well as conducting glasses order and and taking custom glasses order measurements.

Job Requirements:

• A professional and energetic self-starter who enjoys helping people.
• A customer service advocate who is detail-oriented, flexible, adaptive, empathetic, passionate, and ethical
• Good phone and email etiquette
• Excellent verbal and written communication
• Experience with front office coverage is a plus

Availability to work Monday-Friday 9:30 AM-5:30 PM plus Saturdays from 10 AM - 4 PM.

Part-time hours: 30-40 hours per week

Job Type: Part-time or Full-time

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Experience:

• Customer service: 1 year (Required)

Work Location: In person