Average salary
$21.81
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- per hourMost common pay period for Call Center Representative at this company
- per dayConverted from most common pay period
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25%
Above national average
Average $21.81
Low $11.00
High $33.10
Salary estimated from 31 past and present job postings on Indeed. Last updated: May 15, 2026
Compare all Call Center Representative salaries in the United States
Job Openings at IRS
- Contact Representative (Bilingual-Spanish) (Seasonal) - Direct Hire, TERMPonce, PR$19.52 - $25.37 an hour30+ days ago
- Contact Representative (Seasonal) - Direct Hire, TERMCovington, KY$20.33 - $26.43 an hour30+ days ago
- Contact Representative (Seasonal) - Direct Hire, TERMJacksonville, FL$19.52 - $25.37 an hour30+ days ago
Reviews about Pay and benefits for Call Center Representative in IRS
March 22, 2026
Contact rep
Contact Representative
Suffolk County, NY
Beautiful environment 👌 Good teams good workers at the time teleworking was accepted. Excellent benefits Pensions health benefits transportation benefits dental life insurance monetary awards
January 14, 2026
Eh pay but good benefits
Contact Representative
Management was kind of unorganized and pay wasn’t as good but the benefits were very good and good pto. Interview process wasn’t hard due to being a direct hire.
November 13, 2025
Productive but Tumultuous
Contact Representative
Kentucky
You learn things a lot all at once with the expectation that you won't know what's what when you're on the floor. Management isn't standard though we're supposed to be. Good pay, excellent benefits. Good work, life balance. But you're also at the mercy of the federal government.
See all IRS Call Center Representative reviews about Pay and benefits
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How much does a Call Center Representative make at IRS in the United States?
Average IRS Call Center Representative hourly pay in the United States is approximately $21.81, which is 25% above the national average.
Salary estimated from 478 past and present job postings on Indeed.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.