I loved Truist for most of my time here. I've worked here for almost 5 years and in year 3, they closed my original department for the prior 2 years and forced the rest of us to a position in the contact center which was not my wheel house. They did not give us many options to move and limit your ability...Show more

September 20, 2025

Great company and benefits

Customer Service Representative

Greensboro, NC

I worked at BB&T now Truist for 7 yrs. Good company and benefits. Really learned a lot of skills that followed me in my personal and professional life.

August 9, 2024

Was a great place to work

Mortgage Customer Service Representative

Orlando, FL

I loved my job working in the mortgage department felt I was apart of something big and was doing a great job my status was 100% but was laid off out of the blue and sent out packing. They will keep employees that are call outs and aren’t performing well over the good employees. They had great benefits,...Show more

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Common questions about salaries at Truist

We asked over 112 current and former employees how many paid vacation days they received for their role. Respondents said they received 10-20 days. When asked about how much of their paid time off people actually used, respondents said 10-20 days. 29 current and former employees responded to a question about how many paid personal days they received for their role at Truist. Respondents said they received 1-5 days.

Learn more about paid time off, parental leave and work-life balance at Truist.

How much does a Customer Service Representative make at Truist in the United States?

Average Truist Customer Service Representative yearly pay in the United States is approximately $39,406, which is 19% below the national average.

Salary estimated from 59 past and present job postings on Indeed.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Customer Service Representative yearly salaries in the United States at Truist

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Reviews about Pay and benefits for Customer Service Representative in Truist

Contact Centers are Awful; Company on the other hand is pretty good

Premier Customer Service