Chicago

Cook County

Illinois

United States

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Dispatcher

dispatcher

Dispatchers

Belt Railway Company of Chicago

Metropolitan Water Reclamation District of Greater Chicago

United Airlines

DVL Express

Metra

WEC Energy Group

Interstate Moving Relocation Logistics

Coworx Staffing

ZForce Transportation

A. Stucki Company

Transport One

Highway Transport

Express Employment Professionals

UNIS

Murgado Automotive Group

CBSL Transportation Services, Inc

Cook County State's Attorney's Office

Carlisle Construction Materials

Grane Transportation

The Custom Companies Inc

Labcorp

Intellipro Group Inc

Lily Transportation LLC

COMPASS TRANSPORTATION

Aries Charter Transportation

Thistle Health Inc.

All Truck Transportation

Brite Logistics

Berman Auto Group

Hub Group

All Day Kitchens

GTS TRANSPORTATION

draiver

Empire Cooler Service, Inc

Swissport

Lakeshore Recycling Systems

P4 Security Solutions

AGB Investigative Services, Inc.

El Clasificado

Forward Air

Latino Express

The Royal Group

Salson

Morrison Express

Helios HVACR Services, LLC

Beacon Mobility

The Field Museum

NEW WORLD VAN LINES

The Salvation Army

PROFESSIONAL BUSINESS PROVIDERS

Apidel Technologies

Auto-Wares

A Safe Haven Foundation

MV Transportation

The Reserves Network

Sunrise Transportation

Kindersley Transport Ltd.

WeDriveU

SDS-Rx

SCR Medical Transportation

Allegiance Staffing

ABM Industries Inc.

USPack Logistics

Page Security Inc

ABC Plumbing, Sewer, Heating, Cooling and Electric

Kates Detective & Security Agency

Everstaff

Agility Logistics

TForce Logistics Inc.

Davis Staffing

Hunter Hamilton

Vehicle Management Solutions

Benedictine

Lessen

Kates Security Services, Inc.

Wind Creek Hospitality

AdvaCare Systems

Jet Couriers

National Express Transit

Avis Budget Group

Diverse Facility Solutions

Thillens

Saint Xavier University

AAA The Auto Club Group

Benford Protection Group

Sunline Services, Inc.

Titan Security Group

Prospect Airport Services

Dispatchers create and optimize delivery and transportation routes for professional drivers. They coordinate logistics with drivers and customers to ensure efficient, on-time deliveries. Dispatchers manage the following tasks:

Use mapping software to develop routes

To ensure that drivers deliver or pick up shipments on time, dispatchers use mapping software and logistics programs to plan routes. They consider customer schedules, road conditions and loading or unloading times as they develop the most efficient routes. Dispatchers typically share these routes with drivers electronically.

Serve as a liaison between drivers and customers

Dispatchers serve as intermediaries between drivers and customers, often relaying messages from one to the other. They often communicate customers’ delivery or pickup instructions to drivers and provide updates about drivers’ timelines to customers.

Monitor drivers’ locations

To do their jobs efficiently, dispatchers must know driver locations at all times. They rely on Global Positioning System (GPS) devices and computer programs to assess drivers’ whereabouts. They then use this information to plan routes, update customers or advise drivers about upcoming issues.

Resolve logistical problems quickly

Delivery drivers often encounter delays and other issues while completing their routes, which can lead to scheduling conflicts. Dispatchers help drivers address concerns such as construction, weather and heavy traffic. They use GPS and other applications to assess the severity and propose alternate routes or other solutions.

Develop a thorough understanding of the area

To create efficient routes and resolve unexpected issues quickly, dispatchers need an in-depth understanding of the area where their drivers and customers operate. They need to know major thoroughfares, height and weight restrictions and typical road conditions based on the time of day.

Build relationships with drivers and customers

To do their jobs well, dispatchers must build trust and develop relationships with drivers and customers. When dispatchers have strong relationships with their colleagues, drivers and customers can accept and manage delays and schedule changes more easily.

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Dispatcher salary in Chicago, IL (Updated 2026)

How much does a Dispatcher make in Chicago, IL?

Average base salary

Dispatcher job openings in Chicago, IL

Highest paying companies for Dispatcher in Chicago, IL

Highest paying cities for Dispatchers near Chicago, IL

Where can a Dispatcher earn more?

How much do similar professions as Dispatcher get paid in Chicago, IL?

Senior Dispatcher