Job Summary
Assist customers by providing over-the-counter service and customer service throughout the Fresh Foods department. Operates and maintains the fresh food production areas (Deli/Seafood/Pizza), prepares the areas for sales, fries food, operates the rotisserie oven, prepares ready-to-bake/baked pizzas, etc. Receives inventory, verifies receipt of ordered product, and stocks in designated areas. Consistently provides friendly, courteous service to internal and external customers. Performs other related work. Generally works 6-8 hour shifts between 5:00 am and 10:00 pm.
Typical Duties and Responsibilities
- Seeks opportunities to welcome, engage, serve, and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Takes orders, answers questions, and performs suggestive selling.
- Prepares, stocks, displays, straightens, and rotates product in fresh food areas (Deli/Seafood/Pizza).
- Prepare production items according to recipes, food safety procedures, and/or specified cooking times
- Handles frozen product.
- Inspects all product for quality and freshness
- Prepares case by putting the product in fresh pans, rotating product, putting product back, filling, etc.
- Places proper signage on all products which includes pricing, description, code dating, and COOL information on all required products.
- Cleans and maintains department equipment such as fryers, slicers, etc. by breaking down and reassembling equipment, operating dish washer and hand washing dishes, cleaning all appropriate parts with sanitizing solution.
- Maintains clean and sanitary department by washing parts, tables and wrapping stations; taking trash and paper to the appropriate balers; cleans floors and coolers; cleaning and maintaining glass display counters on the inside and out; etc.
- Receives inventory, stocks, verifies receipt of ordered product and orders.
- Follows strict sanitary guidelines and completes associated records.
- Performs other duties as assigned or needed.
- Understands and follows all food safety procedures and requirements.
Requirements
Ability to:
- Work varied shifts in a 24/7 operation; including night, weekends and holidays.
- Communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
- Conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
- Perform basic math (add, subtract, divide and multiply) and compute weights and measures.
- Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives) and work aides.
- Complete training course and meet minimum time standards of productivity and accuracy.
- Wear hair net, beard net and gloves and other personal protective equipment as required.
- Use cleaning chemicals and handle related food products.
- Stand, walk and move rapidly for extended periods of time.
- Bend, stoop, twist, turn and reach over the counter and in tight areas frequently.
- Lift up to 50 lbs. occasionally and reach, push and pull racks.
- Handle refrigerated goods (-20°F to 28°F)
- Work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
- Must be 16 years of age or older.
- Perform primary duties efficiently and accurately.
Additional Requirements:
- Food Handlers Certification (Per State Laws)
Machines and Equipment Operated:
- Cash Register
- Film over wrapper, digital scales, etc.
- Knives and other kitchen utensils.
- Electric Slicers
- Deep fryers, ovens, etc.
- Oil filtering machine
- Dishwasher
- Trash compactor
- Cardboard bailer
- Hand, pallet jack
- Conveyor ovens
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary. #INDMT
As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.
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Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.
