Customer Service Managers for hire in Springfield, VA
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94,705
candidates
Resume updated in last 6 months
Most popular skills
- Leadership
- 12%
- Communication Skills
- 11%
- Organizational Skills
- 7%
Education level
- Bachelor's degree
- 43%
- High school diploma or GED
- 28%
- Associate's degree
- 18%
Years of experience
- More than 10 years
- 60%
- 6-10 years
- 30%
- 1-2 years
- 10%
Current company
Old Navy
Cintas
Walgreens
Time at current job
- 1-2 years
- 33%
- 2-5 years
- 33%
- More than 5 years
- 33%
Browse Indeed's database of 94,705 profiles for Customer Service Managers in Springfield, VA
Last updated: Nov 2, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Springfield, VA: $57,634 yearly
- Find more information on Indeed Salaries
*Indeed data (US)
Customer Service Manager (CSM)
Alexandria, Virginia
Licenses & certifications
DrivingDriver's LicenseSkills
LeadershipTime ManagementOrganizational SkillsCommunication SkillsUpsellingSuggestive SellingCustomer Service Manager
Alexandria, Virginia
Licenses & certifications
Certified Project ManagerDriver's LicenseSkills
LeadershipCommunication SkillsProject CoordinationStakeholder EngagementStakeholder ManagementRequirements GatheringCustomer Service Manager
Alexandria, Virginia
Licenses & certifications
OSHA 10Skills
LeadershipCustomer ServiceCustomer SupportTeam SupervisionTeam LeadershipTeam ManagementCustomer Service Manager
Alexandria, Virginia
Licenses & certifications
Water Damage Restoration Technician Certification (WRT)IICRC CertificationDriver's LicenseWater CertificationWater Damage RestorationSkills
Communication SkillsCustomer ServiceCustomer SupportFront DeskProject CoordinationTeam ManagementCustomer Service Supervisor
Vienna, Virginia
Licenses & certifications
Servsafe CertificationSkills
LeadershipPublic SpeakingOperationsOrganizational Strategy FormulationManagerial Strategic PlanningTeam DevelopmentClient Services Manager
Alexandria, Virginia
Licenses & certifications
Associate's Degree in Human Resource ManagementAssociate Professional in Human ResourcesSkills
Host/Hostess ExperienceIncident EscalationEscalation HandlingTraining & DevelopmentTrainingProject Management
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 32 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, CPR and Certified Notary Public.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: store manager, customer service manager (csm) and customer category manager.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Springfield, VA, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 12 years of professional experience.
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