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Development Operations Intern

The Salvation Army National Headquarters
3.8 out of 5
The Salvation Army National Headquarters in Alexandria, VA 22314
Part-time, Internship


The Salvation Army National Headquarters in Alexandria, VA 22314

Full job description

College students or graduates with subject specialties in Fundraising, Operations, Administration, Business, Accounting, Communication, Client Engagement, or Religious Studies would be the most natural fit for this position.


The Development Operations Intern will support development operations for the Advancement department in NCRD. including database maintenance, entry level donor engagement, prospect research, reporting and financial tracking.


The Development Operations Intern reports to the Senior Fund Development Manager and supports the Development team including the Senior Fund Development Manager, the Grants Manager and the Assistant NCRD Secretary as needed.


Development Administration and Operations

  • Maintain Salesforce database through regular data input, gift processing, and file updating.
  • Generate donor reports to ensure goals are being tracked.
  • Develop profiles and meeting briefs for Development team and NCRD Secretary and Assistant NCRD Secretary.
  • Serve as a liaison to SAWSO in assisting with weekly SAWSO finance enquiries, reconciliations, and data consolidation.
  • Assist the Senior Fund Development Manager with administrative tasks as necessary.
  • Assist with donor mailings by printing, labeling, and preparing mailings.
  • Assist with monthly digital donor newsletter for SAWSO donor communication and cultivation.

Stewardship and Donor Relations

  • Coordinate moves management calendar for SAWSO’s casefile of individual donors.
  • Coordinate donor recognition for $100-$500 individual donors through handwritten thank you cards and gratitude phone calls.

Prospect Research

  • Conducts prospect research to augment Salesforce donor casefile accuracy and comprehensiveness, and to increase donor engagement.


  • Commitment to the mission of The Salvation Army.
  • Must be able to exercise sound judgement and impeccable confidentiality in dealing with donor personal data.
  • Excellent attention to detail.
  • Some experience in databases.
  • Good written and communication skills.
  • Ability to work independently and as part of a team.
  • Proficient use of Microsoft Office Suite.
  • Bachelor’s degree or degree in process
  • Work in the office, in person.
  • Able to provide references.


  • 9am – 4pm on any three weekdays up to 25 hours per week for 8-10 weeks. This is an in-person position at the NHQ location in Alexandria, VA

*Duration of Summer Internship: May 13 - July 29.

Job Types: Part-time, Internship

Expected hours: No less than 21 per week


  • Monday to Friday

Ability to Commute:

  • Alexandria, VA 22314 (Required)

Ability to Relocate:

  • Alexandria, VA 22314: Relocate before starting work (Required)

Work Location: In person