Front Desk Receptionist

Job Title: Member Services Representative, YMCA of Middletown (FULL TIME )

Job Description:
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Role is for someone that is friendly, outgoing and has experience and proven success with multi-tasking and problem solving.

Essential Functions:

• Providing excellent service to members and guests.
• Promoting YMCA Membership and Programs.
• Maintaining the cleanliness and organization of the Welcome Center and lobby area.
• Accurately collect and input membership/program information into the computer.
• Maintaining access control during check-in/member health screening.
• Answering member phone calls and in-person transactions.
• Volunteer at two YMCA community events per year.
• Other Clerical duties assigned.

Hours:

40 hours Full Time

Flexibility to work additional hours/shifts during the week/weekends is required.

Required Experience/Education and Physical Demands:

• 2 years or more of Clerical/Customer Service experience
• At least one year of experience in data entry, cash and phone handling
• Excellent communication, interpersonal, organizational and problem solving skills
• Must be able to lift 30 pounds
• High school diploma or equivalent
• Bilingual a plus

Benefits for Position:

• Free Individual Membership/Discounted Family Membership
• Health and vision insurance
• Program Discounts
• Retirement Plan (please see administration for details and qualifications)
• A fun and family-oriented working environment

Salary: $17 per hour

To Apply:

Please send applications to Josette Cosme, Membership Director

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Employee discount

Work Location: In person