When it comes to disruption, tech companies are the experts. In the last year, we’ve seen everything from the expansion of 3-D metal printing (which could change the face of mass production) to new alternatives for urban transportation (the explosion in electric scooter use in U.S. cities) re engineered by tech.
It turns out that companies in tech are also pretty great at pleasing employees. When it comes to working in tech, over-the-top benefits often come to mind. The companies on this year’s Top-Rated Tech list are are no exception — Facebook provides free housing for interns, and Airbnb gives employees up to $2,000 per year to spend on travel and accommodations at any Airbnb rental. But there are only so many material things companies can offer employees. At a certain point it comes down to other factors, like leadership or flexibility.
To learn more about about the tech companies delivering the best workplace experiences, we analyzed data from over 100 million ratings and reviews included on Indeed Company Pages. We also dug into the specifics of what employees are saying about working there to get more nuanced insight into day-to-day life at these companies. Here’s who made our second annual Top-Rated: Best in Tech workplaces list.
The 10 top-rated tech companies in 2019
Topping our list this year is Facebook, moving up two places from its spot on last year’s rankings. Though the company has faced its fair share of controversy recently, it seems it hasn’t significantly affected how employees feel about working there.
One theme we see running throughout the Top-Rated: Best in Tech is an effort toward greater transparency. At Facebook, employees have weekly Q&As with CEO Mark Zuckerberg — a live session takes place at headquarters in Menlo Park and is recorded and broadcast to thousands of employees all over the globe.
And number-three Airbnb, a newcomer to this list, responded quickly to a recent employee survey that suggested employees wanted more openness and honesty. They now have biweekly all-company meetings, with notes on the meeting distributed within 24 hours.
Meanwhile, Adobe, number two for the second year, recently reached an impressive transparency and inclusiveness milestone — they achieved global gender pay parity.
Another commonality among these companies is a flexible approach to promotion and time management. Facebook allows employees who don’t want to be managers to advance in the company as individual contributors.
Number-four Intuit, a business and financial software company up four places from its spot last year, has a 10% unstructured time policy. The policy encourages employees to work on something they are passionate about, whether it is related to a specific customer problem or their own professional development.
Meanwhile, tech pioneer Yahoo jumped five places from last year’s #10 spot to fifth place based on reviews on their Indeed Company Page over the last two years. Now that it’s operating as a brand alongside fellow tech pioneer AOL as part of Verizon Media Group, it will be interesting to see how the company uniting both veteran tech firms performs next year.
Newcomers on the list this year include number-seven YouTube and eighth-place LinkedIn. Meanwhile, Apple places tenth, side by side with perennial rival Microsoft, which placed just outside the top 10 at number 11 (the full list can be seen here).
The best of the best: What employees are saying about working at the top five tech companies
HQ: Menlo Park, California
No. of Employees: 10,000+
From being built in a Harvard dorm room to becoming the largest social media platform in the world, Facebook’s growth over a little more than a decade has been astronomical. Founder and CEO Mark Zuckerberg has also been exploring philanthropy — he has now donated so much money to San Francisco General Hospital that it has been renamed for him. Meanwhile, employees have this to say about the company:
One employee says that Facebook is “a great company to be at, the perks and benefits are out of this world, and you'll be among of the smartest people you'll ever meet.” They added, “That said, your success can highly depend upon team culture, and unless you're an engineer, you don't get to pick your team.”
Another employee notes the that the company is in a “rapid growth phase.” The employee added, “They do everything possible to make the employee feel well taken care of — fair comp, great benefits, etc.” But growth may pose a challenge in the future: “The challenge will be as we continue to grow at this exponential rate maintaining the culture that's made it a great place to work.”
HQ: San Jose, California
No. of Employees: 10,000+
Adobe, the computer software giant known for its focus on multimedia and creativity software products, takes the number-two spot on our top-rated tech companies list. The company’s products, like Photoshop, Illustrator and Reader, have long been used by freelance creatives and businesses alike, and the company recently acquired Marketo, a marketing software company.
One employee raves about the work environment: “Adobe is everything you want and more. The office I worked in had floor-to-ceiling windows, an onsite cafeteria, an onsite gym, and plenty of seasonal activities. Now that I work remotely I still enjoy Adobe's fabulous benefits and competitive pay.”
Another employee noted that the culture at Adobe is “remarkable.” They continue, saying that the culture is “geared towards keeping the employees unstressed and constantly stimulated to allow the employees to maintain a creative, enthusiastic outlook towards performing their duties.”
HQ: San Francisco, California
No. of Employees: 1,001-5,000
This online marketplace for vacation rentals revolutionized travel by offering short-term lodging accommodations out of people’s homes. More recently, Airbnb launched “experiences” — a way for visitors to have unique tourism experiences such as cooking classes, hikes and neighborhood bike tours.
One customer-experience employee says, “Airbnb is a great company to work for. They have amazing offices and great perks: breakfast, lunch, snacks, health insurance, happy hours, travel coupons every quarter for employees, laptop provided, etc. They take good care of their employees and they have a great on-boarding training.”
Another employee talks about the joy of working there: — “I tell everyone that it's like working at Disneyland but everyone is just as passionate and hardworking as you.” They also appreciate their relationships with their managers: “I have had an amazing connection with each of my managers to the point where I feel like they not only pushed me but also provided an environment where I can freely speak my mind and share ideas as an equal.”
HQ: Mountain View, California
No. of Employees: 5,001-10,000
Intuit, a financial software company, is known for its software services such as TurboTax and QuickBooks. The company is dedicated to helping individuals and small businesses have “more money, more time and more confidence.”
A call center staffer at Intuit says, “My coworkers were just wonderful to be around; management was pleasant to work with and never made me feel pressured. The break room was comfortable and the lighting is so much better than the typical call center.”
A tax preparation employee raves that Intuit was the “best job I've ever had!” They elaborate: “I find it exciting, yet low-stress.” This employee feels they are able to use their tax preparation skills to the fullest extent and that they’ve learned a significant amount that has made them better at their job. They also compliment management as being “very helpful.” They went on — “Even if they have to give criticism, they do it in a kind, tactful way, and tell you how to make it right.”
HQ: Sunnyvale, California
No. of Employees: 5,001-10,000
A pioneer of the internet industry, the company offers a diverse range of products and content, from email service to news about sports, finance and music. Launched in 1995, this web services provider was acquired by Verizon in 2017.
Multiple reviewers mention their colleagues as being a highlight of the job. One employee commended “great people, great teams and a willingness to go the extra mile to help your fellow colleagues.”
Another says, “I had the pleasure of getting to know a lot of amazing people in my 10+ years at Yahoo. The relationships formed there will never end and it was fun to work with individuals who had the same mission as me. We took our work seriously but we were also able to have serious fun.”
Indeed compiled this list by including internet/software and computer/electronics companies with at least 50 reviews between December 2016 and December 2018.