Customer Service jobs in Cambridge
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
There are 1,235 customer service jobs in Cambridge, MA. These customer service jobs salaries between $56,716 to $91,803 per year.
Job title
Updated Aug 23, 2026
Job title
Cambridge, MA
Massachusetts
Job openings (Cambridge)
Customer Service Representative
Cambridge
$23.10
per hour
Massachusetts
$20.10
per hour
Front Desk Agent
Cambridge
$19.89
per hour
Massachusetts
$19.93
per hour
Guest Service Agent
Cambridge
$20.46
per hour
Massachusetts
$19.48
per hour
Member Services Representative
Cambridge
$19.10
per hour
Massachusetts
$19.55
per hour
Customer Success Manager
Cambridge
$91,803
per year
Massachusetts
$102,239
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Representative
Review job description
Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
The top companies hiring Customer Service Representative in Cambridge, MA are Walgreens (2 jobs), U-Haul (1 job), and Domino's (1 job).
Customer Service Representative jobs take 63 days on average from job posting to starting date. Currently, 48% of job openings are part-time roles.
See 652 jobsAverage pay
Cambridge
$23.10 per hourMassachusetts
$20.10 per hourSkills
- Communication skills
- Customer service
- English
-
Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
The top companies hiring Front Desk Agent in Cambridge, MA are Cambridge Health Alliance (2 jobs), Central Rock Gym (2 jobs), and Pyramid Global Hospitality (1 job).
Front Desk Agent jobs take 70 days on average from job posting to starting date. Currently, 47% of job openings are part-time roles.
See 241 jobsAverage pay
Cambridge
$19.89 per hourMassachusetts
$19.93 per hourSkills
- English
- Communication skills
- Customer service
-
Guest Service Agent
Review job description
Please refer to the employers job description for complete details.
Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.
The top companies hiring Guest Service Agent in Cambridge, MA are Kimpton Hotels & Restaurants (2 jobs), HHM Hotels (1 job), and Lola Hair Studio (1 job).
Guest Service Agent jobs take 49 days on average from job posting to starting date. Currently, 42% of job openings are part-time roles.
See 130 jobsAverage pay
Cambridge
$20.46 per hourMassachusetts
$19.48 per hourSkills
- Hospitality
- Customer service
- Guest relations
- Hotel experience
- Front desk
-
Member Services Representative
Review job description
Please refer to the employers job description for complete details.
Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.
The top companies hiring Member Services Representative in Cambridge, MA are supreme fitness group (2 jobs), Whole Foods Market (1 job), and MIT Recreation (1 job).
Member Services Representative jobs take 44 days on average from job posting to starting date. Currently, 48% of job openings are part-time roles.
See 127 jobsAverage pay
Cambridge
$19.10 per hourMassachusetts
$19.55 per hourSkills
- Administrative experience
- Microsoft Excel
- Communication skills
-
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.
The top companies hiring Customer Success Manager in Cambridge, MA are Forrester (3 jobs), LNS Research (1 job), and Verve Inc (1 job).
Customer Success Manager jobs take 30 days on average from job posting to starting date. Currently, 47% of job openings offer remote or hybrid positions and 2% of job openings are part-time roles.
See 85 jobsAverage pay
Cambridge
$91,803 per yearMassachusetts
$102,239 per yearSkills
- Communication skills
- Account management
- Analysis skills
Frequently asked questions
How are the job titles and salaries chosen for this page?
Jobs listed on this page highlight the top 10 job titles with the most openings as of updated Aug 23, 2026. Salary estimates are taken from job postings on Indeed in the past 36 months and are updated daily. Please refer to the employer's job description for specific salary information.
How does Customer Service Representative pay in Cambridge compare to the state average?
Customer Service Representative professionals in Cambridge earn an average of $23.10 per hour, compared with the average in Massachusetts of $20.10 per hour.
How many job openings are currently available in Cambridge?
There are 1235 open jobs in Cambridge. Customer Service Representative, Front Desk Agent and Guest Service Agent are among those with the most openings at the moment.
How many openings are available by job title?
There are numerous job openings across all experience levels, with 652 Customer Service Representative roles, 241 Front Desk Agent roles and 130 Guest Service Agent openings currently listed.