High-paying customer service jobs in Cambridge

Customer Success Manager

Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.

The top companies hiring Customer Success Manager in Cambridge, MA are LNS Research (1 job), EverQuote (1 job), and Verve Inc (1 job).

Customer Success Manager jobs take 36 days on average from job posting to starting date. Currently, 46% of job openings offer remote or hybrid positions and 2% of job openings are part-time roles.

Rental Agent

Rental Agents assist clients with rental agreements and property inquiries, ensuring a positive experience. Strong communication, organizational, and customer service skills are keys to success.

Rental Agent jobs take 112 days on average from job posting to starting date. Currently, 20% of job openings are part-time roles.

Desktop Support Technician

Desktop support technicians assist users with technical issues related to hardware and software, troubleshoot and provide solutions efficiently while maintaining user satisfaction. Technical expertise, patience and strong communication skills are essential in this role.

Desktop Support Technician jobs take 36 days on average from job posting to starting date. Currently, 28% of job openings are part-time roles.

Member Experience Specialist

Member experience specialists ensure a high-quality member experience, addressing inquiries and implementing improvements based on feedback. Strong communication skills, attention to detail and problem-solving abilities are essential for success.

Member Experience Specialist jobs take 39 days on average from job posting to starting date. Currently, 18% of job openings are part-time roles.

Senior Support Specialist

Senior support specialists handle complex technical issues, guiding junior staff and implementing solutions. They ensure high service quality and contribute to process improvements. Advanced technical knowledge, leadership skills and problem-solving are essential.

Senior Support Specialist jobs take 23 days on average from job posting to starting date. Currently, 14% of job openings offer remote or hybrid positions and 7% of job openings are part-time roles.

Customer Service Representative

Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.

The top companies hiring Customer Service Representative in Cambridge, MA are FedEx Office (4 jobs), Walgreens (2 jobs), and U-Haul (1 job).

Customer Service Representative jobs take 59 days on average from job posting to starting date. Currently, 52% of job openings are part-time roles.

Guest Service Agent

Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.

The top companies hiring Guest Service Agent in Cambridge, MA are HHM Hotels (3 jobs), Sonesta (2 jobs), and Marriott International (2 jobs).

Guest Service Agent jobs take 51 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.

Front Desk Agent

Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.

The top companies hiring Front Desk Agent in Cambridge, MA are Cambridge Health Alliance (3 jobs), HealthFitness (2 jobs), and Ophthalmic Consultants of Boston (1 job).

Front Desk Agent jobs take 69 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.

Member Services Representative

Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.

Member Services Representative jobs take 35 days on average from job posting to starting date. Currently, 41% of job openings are part-time roles.

Parking Attendant

Parking Attendants manage vehicle parking, provide customer assistance, and ensure safety regulations compliance. Customer service skills, physical stamina, and ability to work independently are needed.

The top companies hiring Parking Attendant in Cambridge, MA are Towne Park (1 job), Metropolis (1 job), and Propark Mobility (1 job).

Parking Attendant jobs take 81 days on average from job posting to starting date. Currently, 58% of job openings are part-time roles.