Customer Service jobs in Grand Rapids

Customer Service Representative

Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.

The top companies hiring Customer Service Representative in Grand Rapids, MI are Walgreens (11 jobs), Family Dollar (11 jobs), and Dollar Tree (8 jobs).

Customer Service Representative jobs take 65 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.

Support Specialist

Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.

The top companies hiring Support Specialist in Grand Rapids, MI are Kent Intermediate School District (4 jobs), Network180 (3 jobs), and Evolution (2 jobs).

Support Specialist jobs take 61 days on average from job posting to starting date. Currently, 22% of job openings are part-time roles.

Front Desk Agent

Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.

The top companies hiring Front Desk Agent in Grand Rapids, MI are Barfly (3 jobs), Holiday Inn (1 job), and Concord Hospitality (1 job).

Front Desk Agent jobs take 83 days on average from job posting to starting date. Currently, 44% of job openings are part-time roles.

Parking Attendant

Parking Attendants manage vehicle parking, provide customer assistance, and ensure safety regulations compliance. Customer service skills, physical stamina, and ability to work independently are needed.

The top companies hiring Parking Attendant in Grand Rapids, MI are Ellis Parking Company (5 jobs), SP+ (4 jobs), and metropolis (1 job).

Parking Attendant jobs take 85 days on average from job posting to starting date. Currently, 49% of job openings are part-time roles.

Guest Service Agent

Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.

The top companies hiring Guest Service Agent in Grand Rapids, MI are Mister Car Wash (2 jobs), Aqua-Tots Swim School (2 jobs), and Candlewood Suites (1 job).

Guest Service Agent jobs take 54 days on average from job posting to starting date. Currently, 42% of job openings are part-time roles.

Call Center Representative

Call Center Representatives assist customers, addressing inquiries and providing solutions. Skills in communication, patience, and adaptability to client needs are crucial.

The top companies hiring Call Center Representative in Grand Rapids, MI are Amynta Group (3 jobs), Lake Michigan Credit Union (1 job), and Trinity Health (1 job).

Call Center Representative jobs take 61 days on average from job posting to starting date. Currently, 22% of job openings offer remote or hybrid positions and 13% of job openings are part-time roles.

Customer Advocate

Customer Advocates resolve issues, provide service feedback, and represent customer interests. Strong communication skills and customer service expertise are crucial.

Customer Advocate jobs take 25 days on average from job posting to starting date. Currently, 14% of job openings offer remote or hybrid positions and 3% of job openings are part-time roles.

Member Services Representative

Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.

The top companies hiring Member Services Representative in Grand Rapids, MI are Consumers Credit Union (2 jobs), CU*Answers (2 jobs), and Costco Wholesale (1 job).

Member Services Representative jobs take 66 days on average from job posting to starting date. Currently, 41% of job openings are part-time roles.

Customer Experience Specialist

Customer experience specialists enhance client interactions by addressing issues, improving service delivery and analyzing feedback to recommend enhancements. Strong communication, analytical abilities and a customer-focused mindset are essential in this role.

The top companies hiring Customer Experience Specialist in Grand Rapids, MI are Signature Aviation (2 jobs), Huntington Bank (1 job), and World Market (1 job).

Customer Experience Specialist jobs take 41 days on average from job posting to starting date. Currently, 22% of job openings are part-time roles.

Personal Banker

Personal bankers assist clients with banking needs, providing financial advice and account management services while building relationships to enhance customer satisfaction. Strong interpersonal skills, financial knowledge and problem-solving abilities are essential in this role.

Personal Banker jobs take 12 days on average from job posting to starting date. Currently, 2% of job openings are part-time roles.