High-paying customer service jobs in Baltimore

Customer Success Manager

Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.

The top companies hiring Customer Success Manager in Baltimore, MD are WGSN (1 job), MDI Networx (1 job), and INFUSE (1 job).

Customer Success Manager jobs take 35 days on average from job posting to starting date. Currently, 50% of job openings offer remote or hybrid positions and 2% of job openings are part-time roles.

Greeter

Greeters welcome visitors or customers, ensuring a positive initial experience, and provide information and direct inquiries appropriately. Strong interpersonal skills, a welcoming attitude, and enthusiasm for service are essential in this role.

The top companies hiring Greeter in Baltimore, MD are Jiffy Lube (3 jobs), Shoppers World (2 jobs), and Enterprise Mobility (2 jobs).

Greeter jobs take 49 days on average from job posting to starting date. Currently, 50% of job openings are part-time roles.

Customer Service Representative

Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.

The top companies hiring Customer Service Representative in Baltimore, MD are Family Dollar (34 jobs), Dollar Tree (29 jobs), and Royal Farms (28 jobs).

Customer Service Representative jobs take 60 days on average from job posting to starting date. Currently, 49% of job openings are part-time roles.

Guest Experience Leader

Guest experience leaders oversee guest services, manage feedback and implement improvements to ensure a high level of satisfaction across hospitality settings. Strong leadership, exceptional customer service skills and attention to detail are essential in this role.

Guest Experience Leader jobs take 5 days on average from job posting to starting date. Currently, 9% of job openings are part-time roles.

Member Services Representative

Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.

The top companies hiring Member Services Representative in Baltimore, MD are The Oxford Club (1 job), Point Breeze Credit Union (1 job), and First Eagle Federal Credit Union (1 job).

Member Services Representative jobs take 37 days on average from job posting to starting date. Currently, 42% of job openings are part-time roles.

Call Center Representative

Call Center Representatives assist customers, addressing inquiries and providing solutions. Skills in communication, patience, and adaptability to client needs are crucial.

The top companies hiring Call Center Representative in Baltimore, MD are Mercy Health Services (MD) (4 jobs), University of Maryland Medical System (1 job), and Housing Authority of Baltimore City (1 job).

Call Center Representative jobs take 49 days on average from job posting to starting date. Currently, 23% of job openings offer remote or hybrid positions and 10% of job openings are part-time roles.

Support Specialist

Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.

The top companies hiring Support Specialist in Baltimore, MD are Baltimore Crisis Response, Inc (4 jobs), People Encouraging People (2 jobs), and M&T Bank (1 job).

Support Specialist jobs take 45 days on average from job posting to starting date. Currently, 24% of job openings are part-time roles.

Guest Service Agent

Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.

The top companies hiring Guest Service Agent in Baltimore, MD are The Maryland Zoo in Baltimore (4 jobs), Hotel Equities (2 jobs), and European Wax Center (2 jobs).

Guest Service Agent jobs take 53 days on average from job posting to starting date. Currently, 45% of job openings are part-time roles.

Front Desk Agent

Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.

The top companies hiring Front Desk Agent in Baltimore, MD are Meyer Jabara Hotels (27 jobs), [solidcore] (2 jobs), and Southern Management Companies (2 jobs).

Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.

Parking Attendant

Parking Attendants manage vehicle parking, provide customer assistance, and ensure safety regulations compliance. Customer service skills, physical stamina, and ability to work independently are needed.

The top companies hiring Parking Attendant in Baltimore, MD are Towne Park (4 jobs), PARKING MANAGEMENT COMPANY (3 jobs), and Sage Hospitality (2 jobs).

Parking Attendant jobs take 82 days on average from job posting to starting date. Currently, 57% of job openings are part-time roles.