High-paying customer service jobs in Baltimore

Customer Success Manager

Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.

The top companies hiring Customer Success Manager in Baltimore, MD are Deloitte (1 job), WGSN (1 job), and MDI Networx (1 job).

Customer Success Manager jobs take 37 days on average from job posting to starting date. Currently, 46% of job openings offer remote or hybrid positions and 2% of job openings are part-time roles.

Customer Service Representative

Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.

The top companies hiring Customer Service Representative in Baltimore, MD are Family Dollar (36 jobs), Dollar Tree (33 jobs), and Royal Farms (26 jobs).

Customer Service Representative jobs take 59 days on average from job posting to starting date. Currently, 52% of job openings are part-time roles.

Recovery Specialist

Recovery specialists focus on re-establishing service for clients by troubleshooting and resolving issues. Strong problem-solving skills, technical knowledge and interpersonal abilities are essential in this role.

The top companies hiring Recovery Specialist in Baltimore, MD are Institutes for Behavior Resources (1 job), Infinite Legacy (1 job), and Lifebridge Health (1 job).

Recovery Specialist jobs take 61 days on average from job posting to starting date. Currently, 21% of job openings are part-time roles.

Guest Experience Leader

Guest experience leaders oversee guest services, manage feedback and implement improvements to ensure a high level of satisfaction across hospitality settings. Strong leadership, exceptional customer service skills and attention to detail are essential in this role.

Guest Experience Leader jobs take 40 days on average from job posting to starting date. Currently, 9% of job openings are part-time roles.

Senior Customer Service Representative

Senior customer service representatives ensure consistent service quality, implement best practices, resolve escalated customer issues and mentor junior staff. Leadership skills, empathy and problem-solving abilities are key traits for this role.

Senior Customer Service Representative jobs take 90 days on average from job posting to starting date. Currently, 14% of job openings offer remote or hybrid positions and 9% of job openings are part-time roles.

Member Services Representative

Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.

The top companies hiring Member Services Representative in Baltimore, MD are Point Breeze Credit Union (1 job), First Eagle Federal Credit Union (1 job), and Center Club (1 job).

Member Services Representative jobs take 34 days on average from job posting to starting date. Currently, 41% of job openings are part-time roles.

Support Specialist

Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.

The top companies hiring Support Specialist in Baltimore, MD are People Encouraging People (2 jobs), M&T Bank (1 job), and T. Rowe Price (1 job).

Support Specialist jobs take 43 days on average from job posting to starting date. Currently, 28% of job openings are part-time roles.

Guest Service Agent

Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.

The top companies hiring Guest Service Agent in Baltimore, MD are The Maryland Zoo in Baltimore (4 jobs), Hotel Equities (2 jobs), and Team FX (2 jobs).

Guest Service Agent jobs take 50 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.

Front Desk Agent

Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.

The top companies hiring Front Desk Agent in Baltimore, MD are Meyer Jabara Hotels (5 jobs), [solidcore] (2 jobs), and Southern Management Companies (2 jobs).

Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.

Parking Attendant

Parking Attendants manage vehicle parking, provide customer assistance, and ensure safety regulations compliance. Customer service skills, physical stamina, and ability to work independently are needed.

The top companies hiring Parking Attendant in Baltimore, MD are Towne Park (4 jobs), PARKING MANAGEMENT COMPANY (3 jobs), and Oak View Group (2 jobs).

Parking Attendant jobs take 81 days on average from job posting to starting date. Currently, 58% of job openings are part-time roles.