High-paying customer service jobs in Cedar Rapids

Customer Service Manager

Customer service managers oversee service teams, analyze performance metrics and implement improvements, ensuring high-quality, consistent support. Leadership skills, strategic planning and customer service expertise are essential in this role.

Customer Service Manager jobs take 30 days on average from job posting to starting date. Currently, 4% of job openings are part-time roles.

Sales Support Representative

Sales support representatives assist sales teams with administrative tasks, such as managing databases and supporting lead generation, ensuring smooth operations and timely client follow-up. Strong organizational, communication and teamwork skills are essential in this role.

The top companies hiring Sales Support Representative in Cedar Rapids, IA are National Information Solutions Cooperative (NISC) (1 job), Dry Goods (1 job), and 7G Distributing (1 job).

Sales Support Representative jobs take 44 days on average from job posting to starting date. Currently, 14% of job openings offer remote or hybrid positions and 20% of job openings are part-time roles.

Guest Experience Leader

Guest experience leaders oversee guest services, manage feedback and implement improvements to ensure a high level of satisfaction across hospitality settings. Strong leadership, exceptional customer service skills and attention to detail are essential in this role.

Guest Experience Leader jobs take 41 days on average from job posting to starting date. Currently, 9% of job openings are part-time roles.

Support Specialist

Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.

The top companies hiring Support Specialist in Cedar Rapids, IA are United Way (1 job), BAE Systems USA (1 job), and Atlantic Coca-Cola Bottling Company (1 job).

Support Specialist jobs take 44 days on average from job posting to starting date. Currently, 26% of job openings are part-time roles.

Member Services Representative

Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.

Member Services Representative jobs take 35 days on average from job posting to starting date. Currently, 41% of job openings are part-time roles.

Customer Service Representative

Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.

The top companies hiring Customer Service Representative in Cedar Rapids, IA are Kwik Trip (11 jobs), Dollar Tree (9 jobs), and Planet Fitness (7 jobs).

Customer Service Representative jobs take 59 days on average from job posting to starting date. Currently, 52% of job openings are part-time roles.

Customer Service Team Lead

Customer Service Team Leads guide teams, ensuring excellent client interactions and issue resolution. Leadership skills, communication abilities, and service expertise are crucial.

Customer Service Team Lead jobs take 13 days on average from job posting to starting date. Currently, 15% of job openings are part-time roles.

Guest Service Agent

Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.

The top companies hiring Guest Service Agent in Cedar Rapids, IA are Nothing Bundt Cakes (3 jobs), Mister Car Wash (2 jobs), and Radisson Hotel Group (2 jobs).

Guest Service Agent jobs take 51 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.

Bilingual Customer Service Associate

Bilingual customer service associates assist customers in multiple languages, addressing inquiries and resolving issues while ensuring effective communication. Language proficiency, strong interpersonal skills and adaptability are key qualifications for this role.

Bilingual Customer Service Associate jobs take 56 days on average from job posting to starting date. Currently, 18% of job openings are part-time roles.

Front Desk Agent

Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.

The top companies hiring Front Desk Agent in Cedar Rapids, IA are Quality Inn and Suites (2 jobs), Anand LLC (2 jobs), and Aspen Inn (1 job).

Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.