High-paying customer service jobs in Herndon

Customer Success Manager

Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.

The top companies hiring Customer Success Manager in Herndon, VA are Deltek (2 jobs), SAP (1 job), and ePlus inc. (1 job).

Customer Success Manager jobs take 36 days on average from job posting to starting date. Currently, 45% of job openings offer remote or hybrid positions and 2% of job openings are part-time roles.

Incident Manager

Incident Managers respond to and resolve service interruptions, and coordinate analysis and communication across teams to minimize downtime. Strong problem-solving, leadership and quick decision-making are key.

Incident Manager jobs take 126 days on average from job posting to starting date. Currently, 37% of job openings offer remote or hybrid positions and 3% of job openings are part-time roles.

Support Specialist

Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.

Support Specialist jobs take 44 days on average from job posting to starting date. Currently, 26% of job openings are part-time roles.

Customer Service Analyst

Customer Service Analysts analyze service metrics, recommend improvements, and assist in training. Strong analytical skills, communication proficiency, and in-depth knowledge of customer service practices are essential.

Customer Service Analyst jobs take 9 days on average from job posting to starting date. Currently, 1% of job openings are part-time roles.

Customer Relations Representative

Customer relations representatives manage communications between a company and its clients, addressing issues, fostering positive relationships and ensuring customer satisfaction. Strong interpersonal skills, empathy and problem-solving skills are essential in this role.

The top companies hiring Customer Relations Representative in Herndon, VA are Northwest Federal Credit Union (1 job), State Farm (1 job), and Clutter (1 job).

Customer Relations Representative jobs take 40 days on average from job posting to starting date. Currently, 4% of job openings are part-time roles.

Guest Experience Leader

Guest experience leaders oversee guest services, manage feedback and implement improvements to ensure a high level of satisfaction across hospitality settings. Strong leadership, exceptional customer service skills and attention to detail are essential in this role.

Guest Experience Leader jobs take 41 days on average from job posting to starting date. Currently, 9% of job openings are part-time roles.

Front Desk Agent

Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.

The top companies hiring Front Desk Agent in Herndon, VA are Dogtopia (1 job), Marriott International (1 job), and B. F. Saul Hospitality Group (1 job).

Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.

Customer Service Representative

Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.

The top companies hiring Customer Service Representative in Herndon, VA are Amazon Web Services (5 jobs), Massage Envy (2 jobs), and Sherwin-Williams (2 jobs).

Customer Service Representative jobs take 59 days on average from job posting to starting date. Currently, 52% of job openings are part-time roles.

Member Services Representative

Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.

Member Services Representative jobs take 35 days on average from job posting to starting date. Currently, 41% of job openings are part-time roles.

Guest Service Agent

Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.

The top companies hiring Guest Service Agent in Herndon, VA are Nothing Bundt Cakes (2 jobs), Marriott International (1 job), and PM Hotel Group (1 job).

Guest Service Agent jobs take 51 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.