High-paying customer service jobs in Boston
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
We found 1,129 high-paying for you in Boston, Boston, MA. These Customer Service jobs pay well, with salaries between $46,964 to $110,381 per year. Popular roles include Customer Service Representative, Front Desk Agent, and Guest Service Agent. Based on current job listings, companies are looking for skills like phone etiquette, front desk management, hospitality, organizational skills, hotel experience, and guest services.
Job title
Updated Nov 08, 2026
Job title
Boston, MA
Massachusetts
Job openings (Boston)
Customer Success Manager
Boston
$110,381
per year
Massachusetts
$102,764
per year
Senior Customer Service Representative
Boston
$27.19
per hour
Massachusetts
$23.20
per hour
Desktop Support Technician
Boston
$25.88
per hour
Massachusetts
$25.47
per hour
Customer Service Representative
Boston
$25.86
per hour
Massachusetts
$20.35
per hour
Customer Experience Specialist
Boston
$23.48
per hour
Massachusetts
$21.16
per hour
Guest Service Agent
Boston
$22.82
per hour
Massachusetts
$19.64
per hour
Recovery Specialist
Boston
$22.02
per hour
Massachusetts
$21.36
per hour
Front Desk Agent
Boston
$21.94
per hour
Massachusetts
$19.99
per hour
Parking Attendant
Boston
$19.62
per hour
Massachusetts
$18.86
per hour
Member Services Representative
Boston
$19.58
per hour
Massachusetts
$18.88
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
-
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.
The top companies hiring Customer Success Manager in Boston, MA are Datadog (4 jobs), BitSight (4 jobs), and Foley (3 jobs).
Customer Success Manager jobs take 36 days on average from job posting to starting date. Currently, 46% of job openings offer remote or hybrid positions and 2% of job openings are part-time roles.
See jobsAverage pay
Boston
$110,381 per yearMassachusetts
$102,764 per yearSkills
- Communication skills
- Account management
- Analysis skills
-
Senior Customer Service Representative
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Please refer to the employers job description for complete details.
Senior customer service representatives ensure consistent service quality, implement best practices, resolve escalated customer issues and mentor junior staff. Leadership skills, empathy and problem-solving abilities are key traits for this role.
The top companies hiring Senior Customer Service Representative in Boston, MA are Boston Medical Center (23 jobs), HomeGoods (1 job), and Brown Brothers Harriman (1 job).
Senior Customer Service Representative jobs take 79 days on average from job posting to starting date. Currently, 57% of job openings are part-time roles.
See jobsAverage pay
Boston
$27.19 per hourMassachusetts
$23.20 per hourSkills
- Customer service
- Communication skills
- Typing
-
Desktop Support Technician
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Please refer to the employers job description for complete details.
Desktop support technicians assist users with technical issues related to hardware and software, troubleshoot and provide solutions efficiently while maintaining user satisfaction. Technical expertise, patience and strong communication skills are essential in this role.
The top companies hiring Desktop Support Technician in Boston, MA are Cognizant Technology Solutions (2 jobs), XPO (2 jobs), and Blue Mantis (2 jobs).
Desktop Support Technician jobs take 37 days on average from job posting to starting date. Currently, 29% of job openings are part-time roles.
See jobsAverage pay
Boston
$25.88 per hourMassachusetts
$25.47 per hourSkills
- Software troubleshooting
- Windows
- Microsoft Office
- Desktop support
- Computer networking
-
Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
The top companies hiring Customer Service Representative in Boston, MA are Brown Brothers Harriman (3 jobs), Huntington Theatre Company (3 jobs), and Domino's (3 jobs).
Customer Service Representative jobs take 59 days on average from job posting to starting date. Currently, 49% of job openings are part-time roles.
See jobsAverage pay
Boston
$25.86 per hourMassachusetts
$20.35 per hourSkills
- Communication skills
- Customer service
- English
-
Customer Experience Specialist
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Please refer to the employers job description for complete details.
Customer experience specialists enhance client interactions by addressing issues, improving service delivery and analyzing feedback to recommend enhancements. Strong communication, analytical abilities and a customer-focused mindset are essential in this role.
The top companies hiring Customer Experience Specialist in Boston, MA are Avis Budget Group (3 jobs), EF Education First (2 jobs), and Signature Aviation (2 jobs).
Customer Experience Specialist jobs take 43 days on average from job posting to starting date. Currently, 18% of job openings are part-time roles.
See jobsAverage pay
Boston
$23.48 per hourMassachusetts
$21.16 per hourSkills
- Communication skills
- English
- Customer service
-
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.
The top companies hiring Guest Service Agent in Boston, MA are Boston Medical Center (10 jobs), Hilton (2 jobs), and Live Nation (2 jobs).
Guest Service Agent jobs take 51 days on average from job posting to starting date. Currently, 45% of job openings are part-time roles.
See jobsAverage pay
Boston
$22.82 per hourMassachusetts
$19.64 per hourSkills
- Hospitality
- Customer service
- Guest relations
- Hotel experience
- Front desk
-
Recovery Specialist
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Please refer to the employers job description for complete details.
Recovery specialists focus on re-establishing service for clients by troubleshooting and resolving issues. Strong problem-solving skills, technical knowledge and interpersonal abilities are essential in this role.
The top companies hiring Recovery Specialist in Boston, MA are Bay Cove Human Services, Inc. (6 jobs), Volunteers of America (4 jobs), and The Dimock Center (4 jobs).
Recovery Specialist jobs take 60 days on average from job posting to starting date. Currently, 20% of job openings are part-time roles.
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Boston
$22.02 per hourMassachusetts
$21.36 per hour -
Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
The top companies hiring Front Desk Agent in Boston, MA are Meyer Jabara Hotels (9 jobs), New York Sports Club and Our Family of Brands (4 jobs), and MiniLuxe (2 jobs).
Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
See jobsAverage pay
Boston
$21.94 per hourMassachusetts
$19.99 per hourSkills
- English
- Communication skills
- Customer service
-
Parking Attendant
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Please refer to the employers job description for complete details.
Parking Attendants manage vehicle parking, provide customer assistance, and ensure safety regulations compliance. Customer service skills, physical stamina, and ability to work independently are needed.
The top companies hiring Parking Attendant in Boston, MA are VPNE (26 jobs), Propark Mobility (15 jobs), and LAZ Parking (5 jobs).
Parking Attendant jobs take 80 days on average from job posting to starting date. Currently, 58% of job openings are part-time roles.
See jobsAverage pay
Boston
$19.62 per hourMassachusetts
$18.86 per hour -
Member Services Representative
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Please refer to the employers job description for complete details.
Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.
The top companies hiring Member Services Representative in Boston, MA are supreme fitness group (5 jobs), Crunch Fitness (2 jobs), and Museum of Fine Arts (2 jobs).
Member Services Representative jobs take 35 days on average from job posting to starting date. Currently, 40% of job openings are part-time roles.
See jobsAverage pay
Boston
$19.58 per hourMassachusetts
$18.88 per hourSkills
- Administrative experience
- Microsoft Excel
- Communication skills