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Business Productivity with Happy Employees

Happy, fulfilled and passionate employees are a tremendous asset to any organization. And one of the most significant benefits to growing employee happiness is boosting productivity. While it’s important to recognize employee gratification can be a complex undertaking—and often requires you to address several areas of your business and its culture—the benefits of having happier employees is well worth the effort.

To help you create a happier workforce and improve employee morale, here is some useful background information and a few tips for getting started.

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Why are happy employees more productive?

There is a direct correlation between customer happiness and productivity. Here are a few reasons why creating a happier work environment will drive greater output:

  • They feel more empowered to make decisions
    Happy employees don’t feel micromanaged or controlled by their employer. Instead, they feel prepared for their responsibilities and trusted to make the right choices. When employees can make decisions without having to consult multiple levels of management or endure lengthy approval processes, they’re able to move more quickly.
  • They’re more enthusiastic about their work
    Satisfied employees are more motivated to complete their work on time and committed to maintaining quality. Because they find joy in their jobs, they’re also more determined to make a good impression and stay with the company. Additionally, because satisfied employees are also less stressed, they’re less likely to feel burnt out or disengaged—both of which are factors in decreased productivity.
  • They provide a better customer experience
    When an employee is happy, they’re more likely to come to work with a positive and professional attitude. This is especially crucial for public-facing employees who regularly engage with current and potential customers. When an employee is well-trained and genuinely happy, they’ll consistently provide better service.

How to improve employee happiness

Here are six ways you can boost employee satisfaction in your organization:

  1. Compensate employees fairly
    An essential way to show employees you value them and enhance their level of happiness is by paying them an amount that’s reflective of their skills and experience. Always consider average salaries for each position and strive to stay competitive. Additionally, when employees grow their skills and take on additional responsibilities, increase their pay to reflect their added value.
  2. Recognize employee contributions
    One of the most important factors in employee satisfaction is consistent recognition. By taking the time to let employees know when they’re exceeding your expectations and performing well, they’ll feel more confident in their abilities and be more likely to continue their positive habits.
  3. Give employees the tools to succeed
    Providing reliable technology, a comfortable work environment, comprehensive training and opportunities for career development will prepare your workforce for success. When employees have the right tools, they’re less likely to become frustrated, unsure or uncomfortable and more likely to feel satisfied and supported.
  4. Reward high performing employees
    When an employee does more than expected, such as delivering an important project well before its deadline, earning an exceptionally positive customer review or exceeding their sales quota, be sure to reward them. A reward can be monetary, such as a bonus, or non-monetary, such as a reserved parking spot or extra vacation time.
  5. Provide constructive feedback
    If an employee isn’t sure whether they’re doing well, they’re more likely to feel doubtful about their performance—which can lead to stress and dissatisfaction. To prevent this, set up a process for consistent feedback. Ensure all managers regularly meet with their direct reports to discuss performance and provide constructive and helpful advice for improvement.
  6. Create a friendly, communicative culture
    It’s essential employees feel safe, supported and valued in the workplace to be happy. Take time to assess your company culture and look for areas of opportunity. It’s critical you eliminate any instances of bullying or discrimination and foster feedback and open communication between employees and leadership.


Building a happy workforce takes time and effort, and you can’t expect employees’ attitudes to shift overnight. However, by committing to the activities listed above, you can ensure your organization is thriving and powered by productive, happy employees.

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