Leadership & Team Management

Latest resources

How Mentorship Can Boost Your Workforce's Skills

Mentorship is a flexible, cost-effective method for employers to boost their workforce's capability to complete specific tasks or gain advanced skills.

HR’s role in crisis management – preparing for the unexpected

Protect your business from the unexpected and discover how a crisis management plan can bring stability, support employees and drive a swift recovery.

What is an Employee Assistance Program? — A Guide for Employers

Read this guide to learn what an Employee Assistance Program (EAP) is, its benefits and how employers can implement them to support workplace well-being.

Workforce planning: types, benefits and process

Discover the benefits of workforce planning, its different types and how to create a strong workforce plan to meet current and future business requirements.

What is strategic workforce planning?

Discover what strategic workforce planning is, how it differs from operational planning and how it prepares organisations for current and future challenges.

How to Devise SMART Goals that will Help Grow Your Business

SMART goals are planned by incorporating specific, measurable, achievable, relevant and timely elements to help increase the chance of successful attainment.

An Employer's Guide to Drafting Out of Office Message(s)

Out of office messages are a valuable tool for businesses, helping ensure smooth email communication when employers or team members are unavailable.

11 Management and Leadership Titles: Key Job Titles and Skills

The 11 management and leadership titles that recognise the higher level of skills, qualities, experience and accomplishments of employees in those roles.

5 Ways to Celebrate Boss Day (And Advice for Managers)

What Boss Day is and why it's important to celebrate, five tips for ways you can celebrate your manager and advice for managers about what to do on Boss Day.

The Role of the Fair Work Commission for Employers

The Fair Work Commission plays a significant role in workplace relations for employers to overcome disputes and gain access to basic employment information.

Understanding the unfair dismissal of employees

Understanding what constitutes unfair dismissal of an employee and how claims can be avoided can help you make the right choices before dismissing employees.

How to Promote Team Bonding With Major Sports Events

Sports are great for team bonding. In this article, we present five activity ideas for sports-based team bonding, with tips to make your next event a success.

Icebreakers to Improve Communication in the Workplace

Introducing a few simple icebreakers can be an easy way for business leaders and managers to help improve communication in the workplace among their employees.

Porter’s Five Forces Model: An Overview for Managers

Learn about Porter's 5 forces and discover how this model can help you as a manager to develop strategies that give your organisation a competitive edge.

How the Kotter 8-Step Change Model can help Ensure Workplace Changes Stick

The Kotter 8-step change model is a tool that business leaders can use to create successful and lasting changes to their workplace culture or operations.

What is Kanban and How Can it Help Small Business?

What Kanban is to one small business may not be the same to another but the workflow management method will help improve efficiency and transparency for all.

How to Use the McKinsey 7-S Model for Strategic Planning

Unlock business potential with McKinsey's 7S model to analyze your company's structure, strategy, systems, skills, style, staff, and shared values.

Employee Motivation: 14 Methods to Motivate Your Team

Learn about the factors that drive employee motivation and gain a deeper understanding of how you can motivate your team and improve overall productivity.

Lewin's Change Management Model: A Step-by-Step Guide

Navigate organizational change smoothly with Lewin's 3-step model: unfreeze, change, and refreeze. Prepare, implement, and stabilize for lasting transformation.

OGSM Framework: How To Execute Your Strategy Effectively

Learn about what the OGSM framework is and how it can help you to execute your strategies effectively by translating your visions into actionable plans.

What Is the ADKAR Model for Change Management? (With Step-by-Step Guide)

Dive into this comprehensive guide to harness the power of the ADKAR model to drive successful and sustainable change initiatives within your organisation.

Towards a Green Future: The Benefits of Sustainability in the Workplace

Learn about the benefits of sustainability in the workplace, including lowering operational costs, enhancing your image and improving your long-term resilience.

Employee Appreciation Day Ideas that will Engage your Staff

Employee Appreciation Day is a new concept in Australia and employers can celebrate it with activities that engage and excite as well as recognise staff.

What is a decision matrix? (And when, why and how to use it)

Making decisions in business can be stressful. Enter the decision matrix! Read on for a comprehensive guide to these handy decision-making aids.

Board meeting checklist tips – how to run effective board meetings

An effective board meeting is essential but can be tricky to organise. Here's a comprehensive checklist for before, during and after your next board meeting.

Driving employee engagement – strategies and sample survey

You know employee engagement is crucial but are unsure how to promote it? Read on for recommended action steps and sample employee engagement survey questions.

8 reasons why employee training and development matter – and 8 practical implementation steps

Employee training and development is complex but doesn't have to be overwhelming. Read our in-depth guide with 8 steps towards an effective training program.

Complete Guide to Email Marketing

Email marketing has become an important tool for businesses today. Read on for all you need to know about increasing conversion rates and measuring results.

7 Ways to Effectively Give Employees Positive Feedback – And Constructive Criticism

Giving employees feedback comes with the territory, but did you know how important positive feedback is for your business? Read on to find out all the details.

Conflict Management for the Workplace: Tips and Strategies

Learn about effective conflict management strategies that you can use as a manager to create a happier, more productive workplace with more engaged employees.

Employee key performance indicators: A guide to setting and measuring them

Learn how you can set and measure key performance indicators to assess your business's health and ensure your employees are reaching their full potential.

6 types of flexible working arrangements to consider

In this article, we look at 6 flexible working arrangements that can have a big impact on your productivity and your ability to attract and retain employees.

Guide to HR software providers in Australia

In this guide, you'll learn everything you need to know about HR software providers in Australia, including which HR systems are best for small businesses.

Tips for Managing Time in the Workplace – Employer’s Guide to Time Management

Managing time in the workplace can be difficult, but successful time management leads to better business results. Read on for proven time management tips!

Casual loading: Definition and how to calculate it

Understanding casual loading, how to calculate it, as well as how overtime rates affect casual loading, is essential if you employ casuals in your business.

Identifying Competencies as a Hiring Manager

As a hiring manager, it's your job to make sure new hires are a great fit. Read on to find out how to identify core competencies during the recruitment process!

7 Ways to Help Your Employees Achieve a Healthy Work-Life Balance

Discover how these 7 work-life balance strategies can improve your employees' wellbeing and performance, and create a healthier, more productive workplace.

Nepotism in the Workplace and How to Avoid It

Nepotism in the workplace can cause conflict among staff and negatively impact your business. Read about how you can avoid workplace nepotism and unfair favouritism.

What employers should know about redundancy

This article takes a deep dive into what you should know about redundancy. Genuine redundancy | Consultation requirements | Calculating redundancy pay |

Personal development: 12 ways to support your employees

Attract and retain staff by implementing these 12 personal development strategies that can support your employees in their personal and professional growth.

The Importance of Team Building

Discover how team building can benefit your business by boosting productivity and spurring innovation, and get ideas to make your team activities a success.

What to Do After an Employee’s Resignation

Find out what you should know when dealing with an employee's resignation, including your rights and obligations, to help you manage the process smoothly.

The importance of customer service

Discover how great customer service can help you retain customers, save money on marketing, reduce employee turnover, boost your bottom line, and more.

7 Keys to Running Successful Business Meetings

Everyone dreams of more productive business meetings. Avoid the usual pitfalls by focusing on these key areas to run meetings that create genuine value.

10 tips for improving remote communication etiquette

These 10 tips for good remote communication etiquette can help your remote teams be more productive and collaborative, while avoiding harmful misunderstandings.

Introduction to Probation Periods for Employers

Learn about how your business could benefit from a probation period for your new hire, the important aspects to be aware of, and how to make it a success.

How to Create a Time-off Policy – A Guide for Australian Employers

Need to create or revise your company's time-off policy? Read this guide to annual leave, accrual and the ins and outs of creating forms and templates.

Complete Guide to Being an Equal Opportunities Employer

Being an equal opportunities employer is more important than ever. But what exactly does it entail, and how does diversity come into it? Read on to learn more!

When to Increase Wages: Employer’s Guide to Managing a Pay Rise in Australia

Are your employees happy with their salaries? Read this pay rise guide for everything you need to know about Australian wages and tackling salary increases.

4 Leadership Styles (and When They're Best)

Which leadership styles are most suitable for which situations? Learn about four of the main management styles for professional settings.

What Is an Employee Value Proposition?

Learn what an employee value proposition is, what factors attract jobseekers to businesses, and how you can develop a compelling employee value proposition.

10 Creative Incentive Ideas for Employers

Incentives have been proven to boost employee morale and productivity. Here are ten creative ideas for employers looking to reward their employees.

What Is Employment Life Cycle Management? A Guide to the HR Life Cycle

Did you know employment life cycle management is a crucial function of any HR department? Read on to find out how you can optimise your employee life cycle!

Short Wage Subsidy Guide for Employers

As an employer, you might be able to obtain a wage subsidy payment for eligible employees. Read our short but comprehensive guide to find out more.

How to Develop an Effective Code of Conduct for Your Business

How do you write a code of conduct? This article gives you practical information to help you write an effective code of conduct.

Guide to Annual Leave for Employers

Confused about annual leave time off and payouts? Our comprehensive annual leave guide explains all the complexities in an easy-to-understand way.

How to Handle Nepotism in the Workplace

Nepotism in the workplace can be an uncomfortable topic. How should you manage nepotism if you encounter it, especially if you work in HR? Read on to find out.

Complete Guide to Reward and Recognition Programs – With Top 7 Employee Recognition Ideas

Are you thinking about launching an employee recognition program but unsure where to start? Read on for our guide to employee reward programs.

Hiring Interns in Australia: Your Complete Internships Guide

Ready to hire your first intern or want to set up an ongoing internship program? Read on to discover the ins and outs of internships in Australia.

Hot Desking: Pros and Cons for Employers

Hot desking is a hotly debated topic. Is it right for your workplace? In this article, we look at the pros and cons of hot desking for employers.

Contractors, Temporary and Part-Time Casual Workers: What’s the Difference?

Contractors, temporary and part-time casual workers – are you confused about the differences? Read on for all you need to know about different employment types.

Effective One-on-One Meetings for Managers

Are you a manager keen to strengthen your relationship with your staff? Then the ability to conduct effective one-on-one meetings should be in your toolbox!

What is annual leave loading?

Confused about annual leave loading? In this article, we will discuss what annual leave loading is and what you need to be aware of as an employer.

How to Conduct a Performance Appraisal – A Guide for Employers

Are you responsible for carrying out a performance appraisal but unsure where to start? Let this in-depth guide to performance review systems guide you.

Navigating to a Remote Workforce During the COVID-19 Outbreak

COVID-19 will likely impact businesses around the world. Learn what you can do to manage temporary closures and reduction in hours for your employees and customers.

How to Maintain a Positive State of Mind During the Coronavirus Pandemic

Learn how to maintain a positive state of mind and proactive steps you can take to keep your business running during the COVID-19 pandemic.

Performance Improvement Plan

What should you include in a performance improvement plan? Here are several tips and a performance improvement plan sample to help you create your template.

How to Communicate a Pay Raise

Issuing a pay raise can increase employee morale and is essential to retaining top talent. Use our tips to effectively communicate a pay increase.

11 Tips to Effectively Manage Remote Employees

Feeling challenged by managing remote employees? Here are 11 tips to help you be more effective when managing remote teams.

How to Conduct an Employee Evaluation

Preparing for performance reviews? Ensure your employee evaluations benefit you and your employees and keep team members engaged in the process by trying these six pieces of advice.

Employee Evaluation Form

What is an employee evaluation form and why should you use one? Here’s everything you need to know about this document and why it’s critical to a successful performance review.